Nobody's Child Reviews

2.2 Rating 85 Reviews
26 %
of reviewers recommend Nobody's Child
2.2
Based on 85 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Email
Queries Resolved In
Over A Week
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Anonymous
Anonymous  // 01/01/2019
Returned two dresses in February tracked by Royal Mail. Got a refund for one of the dresses now April and still waiting for a refund for the second dress.I have done the e mail bit three times but still not got my refund. This is totally unacceptable and very poor service.Getting in contact with this company is also a pain.Nobody’s child needs to upgrade their customer service.I’m very very disappointed to say the least.
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Posted 1 year ago
Looks great on size but sizing is out. I am normally a size 10 but the Nobody's Child dresses are very tight - very little give across the middle and bust. Fabric very thin as well. Would expect better quality and shaping given the price.
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Posted 1 year ago
terrible refund service. lovely clothes but word is out now on fb etc and people will stop buying... what a shame
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Posted 1 year ago
I bought a dress which i feel was quite expensive compared to other stores. When it arrived it was folded up so small and was terribly creased. The material was vey thin for a dress of this price, and it came up very big considering it was a size 6. Very disappointing. Can't be bothered to send it back as i read people have problems getting a refund. I will never order any dresses from them again.
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Posted 1 year ago
Bought instore. Purchased a loose fitting size. After one quick 30° wash it has shrank by at least a dress size and barely buttons up. The length has also greatly reduced. I thought £39 was a good price for a long dress, however not for one wear it isn’t. I had read some reviews talking about shrinkage of Nobody’s Child dresses and I naively assumed they must have washed them somehow wrongly. I wish I listened. I warn you, if you absolutely love a dress here perhaps buy a size (or two) larger than you need to avoid the samefate happening to you!
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Posted 1 year ago
Refund process is awful! I ordered a few dresses & really liked them all, they even arrived quickly. However one was too large so I returned it. It reached them on May 25th but it's never been acknowledged & I've not received my refund. When I contacted them they said refunds can take up to 21 days but they'd look into it for me but I've heard nothing since. Would definitely put me off shopping with them again despite seeing lots of dresses I like on their website.
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Posted 1 year ago
The quality of a dress I ordered was extremely poor so I naturally returned it, which I am still waiting on refund for (It’s was returned weeks ago) The communication is also poor as I have sent several emails as I can’t find a contact number. All round poor service!
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Posted 2 years ago
Poor quality and sizing terrible. I’m a size 14, have been for years, ordered 2 x size 16 items as wanted them roomy. Arrived and I’d be surprised if they are a size 10. Now to try and get a refund!
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Posted 5 years ago
Got some stuff thats is really good,others not so .Returned before Christmas .No refund as yet , but no reply to email .Will not use again
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Posted 5 years ago
Some of the clothes are lovely looking online however I ordered a cardigan which was poor quality fabric, poorly made and a very very poor fit. It had balloon sleeves but they were ridiculously big! I paid for 48hr delivery but I took three days to arrive. Free returns are a bonus but eight days later I’m still waiting on a return. When you consider brands like ASOS pretty much refund straight away, I wonder why people have been left waiting so long? Don’t think I would use them again just because the clothes quality seems so poor for the price of the clothing.
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Posted 5 years ago
Paid £30 for a dress which first of all was ridiculously small and had buttons barely sewn on. Returned said item and have had no response regarding a refund despite emails and attempting to contact them on Twitter. Disappointing as the clothes look lovely but the customer service leaves room for improvement. I still haven’t received my refund.
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Posted 5 years ago
Nobody's Child is rated 2.2 based on 85 reviews