“I have tried to contact no bull on an order placed a week ago with no shipping confirmation and have had no response through, text or email and no phone support offered. their website says 1-4 days for the item to be shipped. Bad first experience. Hope their product is better than their customer service.”
“I have tried to contact customer service through text, chat and email with no response or tracking information for a present ordered over 10 days ago. There is no response from NO BULL and am very disappointed as this is a gift for Christmas and I have not even a tracking number to follow the order.”
“I too have been trying like crazy to reach someone about a return I made. No one responds to me through the text message system or email. If I randomly get a response it definitely sounds like a robot response and it’s of no help to me. Then I respond and they don’t respond back! I ordered a pair of shoes and they sent me someone else’s order. I had to return the incorrect pair and buy a new pair. I’m disputing the other charge with my bank and letting them deal with nobull. I like their shoes but it’s not worth it. Terrible customer service! Buyer beware!”
“This is the worst company I've ever done business with 17 days later and I still haven't received my shoes take watch with their money immediately the response is slow the customer service is rude do not buy from this company they are terrible”
“horrible service, price, and delivery.
Everyone at crossfit kept talking about nobull. It is more of an 'IN thing' because of the group of people. I dont think the shoes are anything special and does not hold up is longer then Nanos and such.
So disappointed 😞”
“Nobull customer service might as well be a robot. I've spent close to 1K with the company and shipping and customer service is abysmal. The clothing is nothing special and the shoes are uncomfortable and poorly made. Don't bother buying anything from them.”
“This company isn't set up for international business. I live in the UK and naturally ordered my UK size. At no point did they warn me I was ordering the US sizes. They only accept returns from the US so international buyers have to pay to return any items.
Disappointed to say the least.”
“1 star is too much for this company. DO NOT PURCHASE from this store.
Stupidly I didn’t check the reviews, sent the trainers back as they sent the wrong size which was at a cost to me. I sent Royal Mail signed for and tracked and can see that they have delivered, however Nobull are saying it hasn’t been received. I have contacted my bank fraud team and I’m hoping I can get my money back. So disappointing but it is a SCAM!”
“Really lousy service! I won't ever purchase any shoes again. I ordered a pair of shoes and after seeing them and trying them on I decided to exchange them for a different color. I tried reaching them when the system wouldn't take my request. You can't speak to someone, the phone number has been disconnected. E-mails and customer chat don't lead to anyone. Worst service ever. I have spent way too much time today with this matter.”
“Nobull has sent me the wrong pair of shoes and now they charge shipping fees because it was an international order to send them back. Never have encountered this!”
“Nobull uses deceptive advertising. They currently promote free shipping and free returns on any orders over $99. The shoes they sent did not fit so I returned them. However, their designated shipper (FedEx) charged me $7.41 to repackage the shoes after informing that the packing Nobull uses was not sufficient. I notified Nobull, but was told that they do not stand behind their promise nor the carrier they use for shipping. Poor customer service. Don’t do business with these people.”
“i purchased a pair of sneakers in April 2020 and they were wrong size, I returned the sneakers by courier for credit and despite over a dozen emails I have sent for follow up on my credit I have never received it 5 months later. My family will never order another thing from Nobull ! Beware when dealing with them!”
“Sleek look, but terrible quality. Super disappointed in how fast my Nobulls started to unravel. Holes in both my shoes and I haven't even had them for a year, and I didn't even use them during quarantine.”
“I was excited to receive my new nobull running shoes. My friend is a sponsor and sold me a new pair of blue no bulls. Come to find out the seams started to unravel just shortly after two weeks of running. Horrible product, I would never recommend these sneakers to anyone.”
“Seems like NOBULL is running a scam. I (like many others I've heard from) placed an order and was surprised it would take almost 2 weeks for my product to arrive... It's 2020 and I've become accustomed to getting my stuff fast. I decided to place the order anyway because I really wanted to try this product. After 10 days my order arrived. I was saddened to realize that the wrong shoes in the wrong size were sent to me. This was definitely not what I ordered. I didn't fret and went to the website to get their phone number... OOOPS... They don't take phone calls. My options were email or chat. I sent and email explaining the situation fully expecting that I'd get a prompt reply offering to overnight me the right stuff... WRONG AGAIN. I never got a reply. I tried email again.... After 3 days still no reply. I tried CHAT... it took 20 minutes to get a CHAT AGENT online. I explained my situation... Not even an apology was offered but they said they would email me a return label... 4 days later STILL no return label so I get on CHAT again. After another wasted 20 minutes I had a USPS return label and scurried off to the post office to return these things. I tracked the return and saw that they made it back to NOBULL who confirmed that they had received my return. Then I'm told that returns take 7 to 10 business days to process!!!! I'm now out $150 for almost a month. I wait patiently for 10 days and then CHAT NOBULL again. I'm now getting very tired of wasting my time but was given the run around on chat by their rep who told me the refund is being processed. After 10 more days and STILL NO REFUND. I called my bank and charged it back and never heard from NOBULL again. This is an incredibly slimy company. Stay away.”
“I wish I would have read these reviews before purchasing anything from this company. It’s been a almost a month since my purchase and I still get the run around. They don’t know where my order is of if it even shipped out. This is really poor service”
“I cannot comment on their product yet because I haven't received my order, placed well over a month ago. Whenever I contact customer service they continue to tell me that my order will ship out within the week - mind you this is the third week in a row that I've been told this information. When/IF I do receive the shoes that I ordered, I will not be ordering from this company again. Absolutely ridiculous.”
