“I ordered two pairs of Nobull’s. First pair was too big so I sent them back 2/24/22. I have yet to receive a refund. I sent the next pair back due to damage to the sole. Haven’t received any word on that order either which was sent back 3/7/22.”
“I ordered a pair of shoes. My order was confirmed and I received a tracking number and then didn’t hear anything for three weeks. I emailed customer service and they said my item was out of stock. I could get something else or get a refund. I was furious! I didn’t want a refund or something else. I wanted my shoes! I accepted the refund which o received. It’s still completely ridiculous that they somehow didn’t have something that I ordered and paid for and the. Didn’t bother to even tell me until I contacted them! Who does business this way?!? I would have been a new customer and now I won’t be one at all.”
“Trash company. I ordered a pair of shoes from their CANADIAN WEBSITE. The prices were listed in USD and it doesn’t state that anywhere. Then they said I’d also be paying duty and import fees. My $139 shoes immediately turned into over $200 shoes. I cancelled my order within 5 minutes of placing it and they said “we don’t cancel orders” I said I’d charge back my visa and oh my god look at that all of a sudden they are capable of processing cancellations when it’s “I get my money and the product or you cancel it”. Because of the exchange rate apparently changing within the time it took them to finger their assholes while deciding to cancel my order, I never received a full refund and they refuse to give one. The customer service was atrocious and I wouldn’t recommend this company to anyone unless you enjoy getting scammed. Maybe if they had processed my cancellation instead of arguing with me up and down, the exchange rate wouldn’t have changed so drastically but this is how companies this low in value make their money, ripping off people who work hard for their money.”
“Ordered from NoBull a few times, each time it’s the exact same story.
Order. 12-18 hours later “your order has shipped”. 7-14 days later it finally actually leaves their warehouse for UPS. Wait another 5 days for UPS and the gear is used or fits poorly. Wish they followed their name in terms of shipping and true to size fit.”
“My package arrived to Las Vegas on 2/21/2022 at 9:13 pm and as today 2/23/2022 at 3:52 pm hasn't been delivered, is ridiculous that my package has been all around Vegas for 42 hours with the risk of getting damaged, there is a lot of room to improve how you do your business, is going to be hard to me to consider using your services in the future. 1ZX85A49YW72012661
Order#202975268
No bull should no bull on shipping and consider something else besides UPS”
“Looks like I should have taken a look at these reviews before I purchased my shoes… with this many bad reviews about the same complaints; you’d think NoBull would be paying attention to their ratings and taking a good hard look at their customer service practices by now, eh?
I ordered a pair of shoes and realized I hadn’t applied my discount code before my card was charged. Emailed the company less than 24 hours later, prior to receiving an email that the order had been shipped, and was told “ooooh, yeah… sorry, we just don’t do that…” in so many words… So now I’m forced to wait for the shoes to arrive and then process the return myself, wait for the money to be refunded to my account, then order them again… what a hassle. This definitely doesn’t encourage me to continue being a return customer, which is unfortunate, because I really do like the product. Do better, @Nobull.”
“My mistake for not checking reviews.. they have no local return service and expect customer to return at own cost.
Sizing is not true to size - no bull!
BullS service.. not recommended.”
“I ordered some training gear 12 days ago, the order is still in pending.
There are mo response from their customer service.
Do not buy anything from this this company!!!”
“Took over 3 weeks to deliver them .. customer service was hopeless. I tried to change my order 2 minutes after I ordered so I could get a new size and was told I couldn’t so I waited for the shoes to finally arrive and now I’m sending them back and will buy a pair somewhere else.”
“When you buy the shoes, you receive an email that states: ORDERS SHIP WITHIN 1-3 BUSINESS DAYS. 2 weeks later and my shoes have not shipped. I emailed the company 3 times and have asked to get a refund.
They email back saying they can't refund orders.
DO NOT PURCHASE ANY SHOES FROM THIS COMPANY.”
“Absolute trash. They completely screwed my order over. I ordered 8.5s and they gave me a goddamm size 6 and not only that. The shoes were not brand new and they were all scratched up. I Also paid extra for shipping. I will NEVER buy from them again.”
“this company sent me my packages on time and every thing was fine the sizes were just too small for my boyfriend. I returned the items on November 16th and have still not gotten my refund. do not buy from this company if you think at all that you are going to have to return something. I have reached out to them too and not heard back. who knows if I will ever get my 70 dollar refund for them I am leaving this review hoping they will see it and somehow refund me”
“We ordered a pair a running shoes that we didn't love upon receipt. We returned them from NY on October 28th, 2021. They show received at NoBull's return warehouse in MA on November 15th. As of December 2nd, they still have not issued a refund to the credit card that we used to purchase the shoes with. I emailed their customer service department two requesting status, but still no response. Customers should not have to wait five weeks for a refund, nor work hard to get that refund.”
