Nolae Reviews

Name: Nolae
Address: Lise-Meitner-Stra, Berlin
Rating: 4.74

4.7 Rating 1,558 Reviews

94 %

of reviewers recommend Nolae

4.7

Based on 1,558 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

About Nolae:

Nolae is Europe´s #1, with the mission to make K-Pop products easily accessible for European fans. We offer a huge range of products including albums, lightsticks, season's greetings, plushies and many more.

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Nolae 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always get my products form Nolae and it arrives fast and in perfect condition. I highly recomend buying from Nolae”

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Posted 5 months ago

“Never got disappointed, my preorder packages arrived quickly after the release. There were never any missing items or damaged albums/inclusions. :)”

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Posted 5 months ago

“Took almost 2 weeks to be shipped despite the website saying the album would be shipped the day after the album was released.”

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Posted 5 months ago

Hi~ Thank you for your honest review. We are really sorry for the negative experience. Due to the current high workload, slight delays can happen. We will do our best to improve our service. Please keep in mind that the release date is not the shipping date. The estimated delivery time is always stated in the product description. If you still have any questions, please contact our customer support info@nolae.de. Best regards, Nolae

Posted 5 months ago

“I was shocked how quickly the item delivered. It was also packaged very securely and safe. Probably actually best packages vinyl I ever ordered. The item arrived in great condition and the packaging was cute!”

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Posted 5 months ago

“Un site très fiable où trouver de la K-pop. Je conseille vivement Nolae. 😀”

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Posted 5 months ago

“The Customer Support is great, the events are great and overall everything is great.”

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Posted 5 months ago

“Amazing experience! I loved the way my purchase was delivered, with a “first class ticket” that had my name on it, even written in Korean!”

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Posted 5 months ago

“Mit Liebe eingepackt immer hilfsbereit wenn man was wissen oder fragen hat bin sehr zufrieden”

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Posted 5 months ago

“Fast and reliable service”

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Posted 5 months ago

“It came fast and it was really well proteted im happy!”

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Posted 6 months ago

“i still don’t have it”

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Posted 6 months ago

Hi~ Thank you for your honest feedback. After we hand the package over to the delivery company, we sadly have no control over how they will handle the delivery. According to the tracking status, it has already reached your country, and there was a failed delivery attempt. The delivery company contacted you. Please follow the tracking status for more information. If you can't find the information, please contact our customer support via email info@nolae.de and we will help you. :) Best regards, Nolae

Posted 6 months ago

“I'm really satisfied, the package arrived in perfect condition and they were very helpful. I highly recommend Nolae, especially for pre-orders. Thanks, Nolae.”

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Posted 6 months ago

“Arrivato in ottime condizioni e con un ottimo imballaggio. Ottimo Venditore!”

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Posted 6 months ago

“Perfekt gelaufen. Sehr gute kommunikation. Lieferung sehr schnell. Top.”

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Posted 6 months ago

“Adorei comprar na Nolae para além da demora de entrega mas valeu a pena.”

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Posted 6 months ago

“I love all there products and the delivery of there products is very fast. I love Nolae”

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Posted 6 months ago

“Excellent,fast delivery,album packaged very well,album in excellent condition, nothing to complain about,I will definitely order from Nolae again for my future orders”

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Posted 6 months ago

“Lieferung hat zwar länger gedauert, aber da konnte Nolae nichts für und meine Army Bomb ist pünktlich zu Lollapalooza angekommen, deswegen ist alles perfekt!🤍”

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Posted 6 months ago

“Todo genial con la entrega”

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Posted 6 months ago

“Fast and Safe shipping”

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Posted 6 months ago

Nolae is rated 4.7 based on 1,558 reviews