NordLayer Reviews

Name: NordLayer
Rating: 4.72

4.7 Rating 176 Reviews

94 %

of reviewers recommend NordLayer

Company Reviews

Questions

Metrics

4.7

Based on 176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat

Visit Website

Email:

support@nordlayer.com

Location:

16192 Coastal HWY
19958

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NordLayer 5 star review on 31st May 2025

Laion

NordLayer 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

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“An outstanding support team, very diligent and professional”

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Posted 3 years ago

“Easy and secure.”

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Posted 3 years ago

“Benedict was very helpful and understood my request.”

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Posted 4 years ago

“excellent customer service and easy to use.”

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Posted 4 years ago

“Virgil was a great help , took me through the steps of making nordVPN work correctly (without DNS leaks) under Ubuntu. He answered my questions with patience and great knowledge.”

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Posted 4 years ago

“Easy to use and very helpful support team!”

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Posted 4 years ago

“Great help!”

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Posted 4 years ago

“Abel was very helpful and knowledgeable. Ready and quick to assist. He knows his job. Congratulations!”

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Posted 4 years ago

“We are happy with the reliable connection and swift response and would like to recommend it.”

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Posted 4 years ago

“Customer service was great. I made some mistakes and so I used the chat feature. My representative (Edgar) responded very promptly and assisted me with not only correcting my mistake but also making sure that everything was as it needed to be for my circumstances. I really appreciate the speed of the responses as well, typically chat support is time-consuming and takes a long time, but this completely changed my mind. Very, very helpful and overall great customer service. Thanks again Edgar -someone give this person a raise.”

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Posted 4 years ago

“Support Team is super fast and fixed my issue in just a minute. Awesome peops!”

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Posted 4 years ago

“Fastest support of any service or vendor I've used. There's always there, just a click away in their website instant chat, and the support folks are knowledgeable and resolve queries quickly.”

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Posted 4 years ago

“Was fast and to the point”

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Posted 4 years ago

“A good solution for business and very reactive support.”

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Posted 4 years ago

Thanks, Vincent! We're happy to have you onboard.

Posted 4 years ago

“IS a good app, just the best vpn software. And the support is awesome”

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Posted 4 years ago

Thanks for the positive feedback, Juan! We'll make sure to share it with our support crew!

Posted 4 years ago

“Reliable service and great support!”

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Posted 4 years ago

“Smooth and knowledgable support!”

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Posted 4 years ago

Thank you for the feedback!

Posted 4 years ago

“Extremely easy to setup, flawless usage and great support!”

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Posted 4 years ago

Thank you for the positive feedback!

Posted 4 years ago

“So far, the customer service desk has answered all necessary questions on how to get myself and my Virtual Assistant set up and onboarded properly. Very much appreciate it.”

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Posted 4 years ago

“Benedict Chat support has been patient with me in answering my queries. Thank you!”

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Posted 4 years ago

NordLayer is rated 4.7 based on 176 reviews