NordLayer Reviews

Name: NordLayer
Rating: 4.60

4.6 Rating 185 Reviews

91 %

of reviewers recommend NordLayer

Company Reviews

Questions

Metrics

4.6

Based on 185 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat

Visit Website

Email:

support@nordlayer.com

Location:

16192 Coastal HWY
19958

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NordLayer 5 star review on 31st May 2025

Laion

NordLayer 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the service, pretty stable and lot of options to use on different OSes”

Helpful Report

Posted 4 years ago

Hello, Noe! We're happy to hear that you enjoy our product. Thank you for the positive review.

Posted 4 years ago

“Highly reliable, always works.”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“Our engineers using Linux often struggle with the connection and speed of internet.”

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Posted 4 years ago

Hello, Melanie, thank you for reaching out. We're sorry to hear that you're having issues. Please contact our support team via email: support@nordvpnteams.com and they will be happy to help you.

Posted 4 years ago

“Easy to configure, and the support has been fantastic. Any question I have, it's answered quickly and online.”

Helpful Report

Posted 4 years ago

Thank you for the positive feedback! We love to hear from our valued customers, and we’ll be sure to pass this on to the customer service team that helped you. We look forward to your continued support!

Posted 4 years ago

“Benedict from support was very helpful and knowledgeable. He was quick to respond and made sure I understood everything.”

Helpful Report

Posted 4 years ago

Hey, Stephanie! We’re thrilled to hear that our customer support team was able to resolve your issue successfully. Many thanks for the kind words – we appreciate you letting us know that!

Posted 4 years ago

“Powerfull vpn system, very sure, and a perfect technical support.”

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Posted 4 years ago

Hi and thank you a lot!

Posted 4 years ago

“The customer support team helped me through the connectivity issue.”

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Posted 4 years ago

Hi! We're happy to hear that our customer support solved the issue successfully.

Posted 4 years ago

“As an inexperienced user, the help portal was very useful in solving my issues.”

Helpful Report

Posted 4 years ago

Hi, we're happy to hear that!

Posted 4 years ago

“Webchat go brrrr! (very helpful!)”

Helpful Report

Posted 4 years ago

“Simple to install and operate, no funny business, and so fast that our teams don't notice they are using it.”

Helpful Report

Posted 4 years ago

Hello. Many thanks for the kind words – we appreciate you letting us know that you are happy with your decision!

Posted 4 years ago

“Easy to use and great customer service thanks”

Helpful Report

Posted 4 years ago

“Easy to use and great customer service thanks”

Helpful Report

Posted 4 years ago

Hi and many thanks for the kind words!

Posted 4 years ago

“I'd an issue with billing, which was my own fault, but Darren (the support rep) simply helped to resolve the issue very quickly and politely. I asked some more detailed questions about the issue for my own understanding in the future and he was more than happy to explain everything to me. It was a really quick, simple and pleasant experience overall.”

Helpful Report

Posted 4 years ago

Hey. We’re thrilled to hear that our customer support team was able to resolve your issue successfully. Many thanks for the kind words!

Posted 4 years ago

“Der Service ist top. Was noch fehlt ist die automatische Bereitstellung von Rechnungen zum Account.”

Helpful Report

Posted 4 years ago

“Timely responses and helpful team members when working through questions.”

Helpful Report

Posted 4 years ago

Hi, we're happy to hear that!

Posted 4 years ago

“The customer service in nordvpn is very fast and reliable.”

Helpful Report

Posted 4 years ago

Hi, thank you!

Posted 4 years ago

“It's great support”

Helpful Report

Posted 4 years ago

Hello, we’re really glad to hear that!

Posted 4 years ago

“Cody was my support tech and he was fantastic. He answered all of my questions quickly and accurately.”

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Posted 4 years ago

Hey there! Thank you for the kind words. We really appreciate your review and will continue to do our best to improve your experience further.

Posted 4 years ago

“Clarified confusing wording on admin panel”

Helpful Report

Posted 4 years ago

Hi, we're happy to hear that!

Posted 4 years ago

“Fantastic service, the Nord support representative Cody did a fantastic job helping us through a down time and gave us great guidance on how to avoid any future pitfalls.”

Helpful Report

Posted 4 years ago

Hi, Jae. Thank you for taking the time to let us know about your great experience! We’ll be sure to pass on the message to our customer service team.

Posted 4 years ago

NordLayer is rated 4.6 based on 185 reviews