NordLayer Reviews

Name: NordLayer
Rating: 4.73

4.7 Rating 173 Reviews

94 %

of reviewers recommend NordLayer

Company Reviews

Questions

Metrics

4.7

Based on 173 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat

Visit Website

Email:

support@nordlayer.com

Location:

16192 Coastal HWY
19958

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NordLayer 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good solution for business and very reactive support.”

Helpful Report

Posted 3 years ago

Thanks, Vincent! We're happy to have you onboard.

Posted 3 years ago

“IS a good app, just the best vpn software. And the support is awesome”

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Posted 3 years ago

Thanks for the positive feedback, Juan! We'll make sure to share it with our support crew!

Posted 3 years ago

“Reliable service and great support!”

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Posted 3 years ago

“Smooth and knowledgable support!”

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Posted 3 years ago

Thank you for the feedback!

Posted 3 years ago

“Extremely easy to setup, flawless usage and great support!”

Helpful Report

Posted 3 years ago

Thank you for the positive feedback!

Posted 3 years ago

“So far, the customer service desk has answered all necessary questions on how to get myself and my Virtual Assistant set up and onboarded properly. Very much appreciate it.”

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Posted 3 years ago

“Benedict Chat support has been patient with me in answering my queries. Thank you!”

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Posted 3 years ago

“Great product and customer service!”

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Posted 3 years ago

“Porter just helped me through setting up the VPN through the company I work for. He had a lot of patience, which was needed. Thank you very much for making it much easier for me.”

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Posted 4 years ago

“Customer service Is wonderful”

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Posted 4 years ago

We're more than happy to hear that!

Posted 4 years ago

“It's a pleasure to use NordVPN Teams. Easy to use and secure connection. Their customer service is outstanding, responds quickly and thoroughly.”

Helpful Report

Posted 4 years ago

We love to hear from our valued customers, and we’ll be sure to pass this on to the customer service team that helped you. We look forward to your continued support!

Posted 4 years ago

“Good customer services, always ready to help. Lacks admin features but does the job.”

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Posted 4 years ago

Thank you for the feedback, we're working hard to improve our product features.

Posted 4 years ago

“i had some more issues dealing with a website for work and they helped me get it all straightened out so i can work proficiently again.”

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Posted 4 years ago

Thank you for the positive feedback!

Posted 4 years ago

“I am first very thankful for the service provided, but I couldn't figure out how to set up some new services and i actually double paid for what i already had paid for. The online help was able to completely and quickly straighten everything out, refund my money, and get me back up and running in a very timely manner. I am so very thankful for their help, and I am able to run my business very proficiently now.”

Helpful Report

Posted 4 years ago

Hi, Katy. Thank you for the positive feedback! We love to hear from our valued customers, and we’ll be sure to pass this on to the customer service team that helped you. We look forward to your continued support!

Posted 4 years ago

“Highly reliable, always works.”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“Easy to configure, and the support has been fantastic. Any question I have, it's answered quickly and online.”

Helpful Report

Posted 4 years ago

Thank you for the positive feedback! We love to hear from our valued customers, and we’ll be sure to pass this on to the customer service team that helped you. We look forward to your continued support!

Posted 4 years ago

“Benedict from support was very helpful and knowledgeable. He was quick to respond and made sure I understood everything.”

Helpful Report

Posted 4 years ago

Hey, Stephanie! We’re thrilled to hear that our customer support team was able to resolve your issue successfully. Many thanks for the kind words – we appreciate you letting us know that!

Posted 4 years ago

“Powerfull vpn system, very sure, and a perfect technical support.”

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Posted 4 years ago

Hi and thank you a lot!

Posted 4 years ago

“As an inexperienced user, the help portal was very useful in solving my issues.”

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Posted 4 years ago

Hi, we're happy to hear that!

Posted 4 years ago

“Webchat go brrrr! (very helpful!)”

Helpful Report

Posted 4 years ago

NordLayer is rated 4.7 based on 173 reviews