Northern Gas Heating Reviews

Name: Northern Gas Heating
Address: 267 Tettenhall Road, Wolverhampton
Rating: 3.67

3.7 Rating 424 Reviews

66 %

of reviewers recommend Northern Gas Heating

3.7

Based on 424 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 083 1000

Email:

contact@northerngas.net

Location:

267 Tettenhall Road
Wolverhampton
WV6 0DE

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Northern Gas Heating 1 star review on 27th May 2025

Mary John

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top guys done a fantastic job. Would recommend”

Helpful Report

Posted 7 years ago

“They are staffs are very friendly, polite and provide professional service. I am highly recommend it to anyone.”

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Posted 7 years ago

“The initial installation experience in Scotland was a nightmare with shoddy workmanship which was only resolved when I with held payment. Now two years later my annual service is now months overdue. I have phoned and been informed that the service engineer for Scotland has been on long term sick leave and service engineers will be deployed from England but no dates given. Disappointed that this company which were sold to us as professional and had customer care at the forefront of their operation- a) have only one service engineer for Scotland and b)when I phoned to enquire (twice in July/August) when I would have my boiler serviced I was informed that they have been unable to recruit a replacement engineer in Scotland and would dispatch service engineers from England but could not give a date for this. Avoid this company”

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Posted 7 years ago

“Great service for fitting my new boiler, understood what they were doing and talked me through the usage of the smart thermostat. Very informative and good customer service. Would recommend them 100%. Very happy with the fitting of my new boiler”

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Posted 7 years ago

“Friendly people. Worked well”

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Posted 7 years ago

“Very happy with installation, prompt, friendly and good quality.”

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Posted 7 years ago

“Spot on, great workmanship, 5*, mo complaints.”

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Posted 7 years ago

“I am happy about with the boiler. Everything is Excellent and very good working.”

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Posted 7 years ago

“The fellas who fitted the boiler were decent fellas. We were speaking about football etc. They did a good job. A radiator leaked dirty water on the floor but I just grabbed a bucket and helped. The only downside is noticing a nob off the cooker was missing. They plugged their radio into the wall socket where the wall switch is for the cookerso they had defiantly been in the. I’m not having a go at the engineers as mistakes happen but I would like this item replaced.”

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Posted 7 years ago

“Francis sales rep excellent! Sunita phone line helper extraordinare made the whole experience like a walk in the park, right down to the team that installed the boiler, chatty, professional and cleaned up thoroughly! Make that boiler choice easy...... northern gas”

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Posted 7 years ago

“The installation was for my 94 year old Father, I was impressed with the communication before the installation as I mainly conversed with Steve who was excellent, keeping me informed of developments. The installers were friendly and professional and worked very hard.”

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Posted 7 years ago

“The surveyor made mistakes and when the fitter came he could nt do the job. We were lucky to have a good fitter. He then had to come back the next day with extra pipes to make sure the pressures were all correct. So my 5 stars are for the fitter he was fantastic. A VERY good job by him.”

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Posted 7 years ago

“The team done a excellent job I am very pleased with it very quick very efficient and very professional and explain everything clearly”

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Posted 7 years ago

“New system installed and old system removed only issue took 3 days not max 1.5 days to complete and had to clean up brick dust debris outside the house - Currently waiting for post-installation inspection - was supposed to be Friday afternoon waiting update? Also concern around agreed system service schedule as confirmed in contract doc signed pre-installation - wait review of doc and confirmation?”

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Posted 7 years ago

“A very professional tidy installation as we requested”

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Posted 7 years ago

“Happy with the installation great job done”

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Posted 7 years ago

“Brilliant service, communication and installation from start to finish. Cannot praise this company up enough.”

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Posted 7 years ago

“The initial process was not great at all. I was told I qualify. To then be told, there is no funding. The time scale took much longer than what I was told. For weeks I heard nothing from the team as to when it will be booked in with an engineer. I was told it was booked for a day. Only to be told on the end of the first day, that this will take two days. I wasn’t able to get cover at work so had to still go to work with the property unattended by me or my family. If I knew this before, I could have booked the day off. Anyway, the work done by the engineers was fantastic. Their customer service was brilliant. They completed the job very professional and kept everything very clean. So when the job actually started. I am very happy with the work completed.”

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Posted 7 years ago

“Provided a great service in installing my new boiler”

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Posted 7 years ago

“Absolute waste of time, appointments not kept to do survey, no contact from them and then lame excuses as to why they didn't show up. Do not use this company, I've no working boiler but that makes no difference to these cowboys. AVOID”

Helpful Report

Posted 7 years ago

Northern Gas Heating is rated 3.7 based on 424 reviews