Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,661 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to shop, a wide range of products. So far I keep coming back to do my shopping. Would recommend.”

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Posted 3 years ago

“A Group/ Company which is responsible, Reliable and sport on at their service. U can’t go wrong with Notino that’s why I’ve been a customer with them for more than 4years. Well done guys 👍🏽, great job and much appreciated.”

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Posted 3 years ago

“I use Notino since a couple of years and I always get what I’m looking for. Great price, great service and prompt delivery. Thank you!”

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Posted 3 years ago

“Lots of fragrance easy to choose and try something different fast delivery and packed well”

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Posted 3 years ago

“Don’t like being pushed to buy more.”

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Posted 3 years ago

“Price is good”

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Posted 3 years ago

“Great service great to navigate and super delivery. Thanks a lot to all Notino team”

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Posted 3 years ago

“I have found some perfumes from my wish list here and at a good price.”

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Posted 3 years ago

“The best service”

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Posted 3 years ago

“For me, Notino is a good site with good products and prices🤩”

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Posted 3 years ago

“Great search facility. Easy to navigate. Fab prices”

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Posted 3 years ago

“Good prices with the special discounts. Good range of products”

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Posted 3 years ago

“Website easy. Goods always arrive on time.”

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Posted 3 years ago

“Professional company matched by their service”

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Posted 3 years ago

“Excellent Service Excellent Delivery Excellent Product Range So what more could one ask for ! Thank you Notino I will keep shopping with you. Kind regards Richard”

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Posted 3 years ago

“Excellent service, quick & easy”

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Posted 3 years ago

“I absolutely LOVE shopping with Notino because your website is easy and exciting to navigate and all your products are so well described!! It's impossible to smell perfume online but the descriptions are perfectly awesome!”

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Posted 3 years ago

“Original and cheap perfume. Value for Money. Always has offers.”

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Posted 3 years ago

“Used the company many times and always happy with their service.”

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Posted 3 years ago

“The search bar for delivery location is not working well, not possible to search based on my home postcode.”

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Posted 3 years ago

Notino is rated 4.6 based on 3,661 reviews