Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,543 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,543 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this site! Everything I need in one place at brilliant prices!”

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Posted 1 month ago

“Too complicated! James Hurley.”

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Posted 1 month ago

“very good service”

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Posted 1 month ago

“My favourite online shop!”

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Posted 1 month ago

“Grabbed a fab Rasasi Leo bargain with SALE discount code. Great site!”

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Posted 1 month ago

“Always buy the French brand Bourjois from here - so glad they stock it . Great products at excellent prices, always nicely packed and arrives quickly by DPD. Overall a fabulous shopping experience!”

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Posted 1 month ago

“Good find.”

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Posted 1 month ago

“Just experienced shocking customer service from Notino. Bought two products and was entitled to a free gift. Goods arrived, one was already opened and the free gift was missing. They have disputed that either was possible, only option is to return at my expense but then they’ll likely state it’s been opened and free gift is missing. Buyer beware!!!”

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Posted 1 month ago

“Made my order and was asked to choose a free gift but the system would not allow me to make a choice. Not much of a gift..... More like - Look what you could have won IF the system worked! Disappointing.”

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Posted 1 month ago

“Easy to use website arrives on time usually using this site for a few years highly recommended”

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Posted 1 month ago

“Trusted go to company for smellies and beauty products. Been a customer for a few years. Deliveries on time, thoroughly recommend.”

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Posted 1 month ago

“Excellent quick service! Very happy with products purchased!”

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Posted 1 month ago

“Love this app!”

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Posted 1 month ago

“best discounted price online”

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Posted 1 month ago

“It was easy to order and very good prices, im glad i have found this store . I will definitely purchase again .”

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Posted 1 month ago

“Shopping with you was very easy thank you. I am thrilled to find 2 of my obagi favourites with you, at a very good price!!”

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Posted 1 month ago

“I can always get what I want with great service .”

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Posted 1 month ago

“I like NORINO.good offers and great speedy delivery.Safe reliable site”

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Posted 1 month ago

“It was easy and quick”

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Posted 1 month ago

“I have been unable to find this product anywhere so it was great to see it being sold by yourselves at an excellent price. Nervous ordering from a new place but all seems good. Looking forward to receiving my goods.”

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Posted 1 month ago

Notino is rated 4.6 based on 3,543 reviews