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Notino Reviews

4.6 Rating 3,766 Reviews
90 %
of reviewers recommend Notino
Company Reviews Questions Metrics
4.6
Based on 3,766 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Telephone, Email
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XENOFON KRINOS
Unverified Reviewer
“Good prices, easy to navigate.”
Helpful Report
Posted 3 weeks ago
Anonymous
Unverified Reviewer
“Great price.Lots of variety of products. Very efficient delivery with Evri.”
Helpful Report
Posted 3 weeks ago
Anonymous
Unverified Reviewer
“Excellent...quick and easy to use and discount codes too...brilliant thank you”
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Reviewer
“so quick and easy to order with excellent prices.”
Helpful Report
Posted 4 weeks ago
Sas
Unverified Reviewer
“Notino has the most beautiful smelling diffusers and it's even better with a discount lovely smells never disappointing well packed and excellent quality.”
Helpful Report
Posted 4 weeks ago
Hilary
Unverified Reviewer
“Lovely website have used it for many years.well packed good delivery.Hilary.”
Helpful Report
Posted 4 weeks ago
Anonymous
Verified Reviewer
“I’m very disappointed with my purchase. The perfume I received turned out to be an imitation, and the scent doesn’t last even 1 hour. It’s frustrating to spend money expecting a real product and end up with something fake. I’m sharing this so others don’t get misled or waste their money the way I did. I hope the seller improves their quality control because this experience was far from acceptable.”
Helpful Report
Posted 1 month ago
Andzelika
Unverified Reviewer
“Great service like always, amazing prices and value 👏 👌 always highly recommend”
Helpful Report
Posted 1 month ago
ALEX BEAUMONT
Unverified Reviewer
“Great choice and prices”
Helpful Report
Posted 1 month ago
Aged Lady
Verified Reviewer
“Love this serum best I have ever used and I am in my 80 ‘s”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“Extremely disappointing experience. I placed an order of around €100, but the package was never delivered. I was at home at the scheduled delivery time, yet no real delivery attempt was made (no doorbell, no phone call). I then selected a pickup point, but the package never arrived there either. Despite this, the tracking system shows it as “collected.” I personally went to the pickup point multiple times, and they confirmed that the package was never received or registered by them. Customer service requested a signed statement from the pickup point, but the store refused as they are not authorized to handle such requests directly with customers. Despite all the evidence provided, Notino refuses to take responsibility and offers neither a refund nor a replacement. Very poor customer service and completely inadequate handling of the situation. I will not order from them again.”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“Extremely disappointing experience. I placed an order of around €100, but the package was never delivered. I was at home at the scheduled delivery time, yet no real delivery attempt was made (no doorbell, no phone call). I then selected a pickup point, but the package never arrived there either. Despite this, the tracking system shows it as “collected.” I personally went to the pickup point multiple times, and they confirmed that the package was never received or registered by them. Customer service requested a signed statement from the pickup point, but the store refused as they are not authorized to handle such requests directly with customers. Despite all the evidence provided, Notino refuses to take responsibility and offers neither a refund nor a replacement. Very poor customer service and completely inadequate handling of the situation. I will not order from them again.”
Helpful Report
Posted 1 month ago
Susan
Unverified Reviewer
“Easy website to navigate and best price by far every time. Have used this company a few times now and goods arrive fast. Would receommend them.”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“Easy and simple way to select a product and i loved the last step offer of discounted items”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“So happy don't have to go to France to get it”
Helpful Report
Posted 1 month ago
Debs
Unverified Reviewer
“Value for .money and products not on the high street..”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“Excellent company - easy to order from and good after sales service”
Helpful Report
Posted 1 month ago
Loob's
Unverified Reviewer
“Always Notino first, if they have it, i grab it! Good site,best pricing swift deliveries in great packaging too.”
Helpful Report
Posted 1 month ago
MM
Unverified Reviewer
“First order and great price, although didn't have the colourcare shampoo. Will order again if no problems with delivery.”
Helpful Report
Posted 1 month ago
Lynne
Unverified Reviewer
“Easy web site to navigate, great choice of products, great prices ,would definitely recommend!!”
Helpful Report
Posted 1 month ago
Notino is rated 4.6 based on 3,766 reviews
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