Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,543 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,543 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices excellent delivery time. Thank you.”

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Posted 1 month ago

“Good value and quality, quick delivery, pretty well customer service, many thanks for discount policy.”

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Posted 1 month ago

“I liked everything”

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Posted 1 month ago

“This is for my girlfriend who loves your products”

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Posted 2 months ago

“If I spend over £30,give me a free delivery”

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Posted 2 months ago

“Good price and easy to order”

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Posted 2 months ago

“Like the product choice and discount.”

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Posted 2 months ago

“Good Marketing”

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Posted 2 months ago

“Seemingly a very straightforward website with practical and simple process involved.”

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Posted 2 months ago

“Have use before for Lancaster sun products best price and best service would highly recommend 👌”

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Posted 2 months ago

“I was delighted that I could at last find the exact item I wanted having looked at loads of other companies only to find they had not got the shade required. However I do think £3.99 charge for Dpd somewhat excessive.”

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Posted 2 months ago

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Posted 2 months ago

“Not received products yet which came to £8.90 but in order to confirm order it was actually £12.79 with added 'eco packing' and 'priority complaints' which i don't understand why I need having already paid £3.99 delivery through dpd. Seems like a rip off by time you get to checkout”

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Posted 2 months ago

“Quick and easy ordering”

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Posted 2 months ago

“Great company to deal with at good prices”

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Posted 2 months ago

“Always Had good service. Very pleased.”

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Posted 2 months ago

“Great company to deal with at good prices.”

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Posted 2 months ago

“Brilliant choices of products and fragrances, well worth a look, definitely recommend.”

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Posted 2 months ago

“Yes, have bought quite a few things from this site and have found them all excellent. No complaints !”

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Posted 2 months ago

“Plenty of choice. Easy site to navigate. Excellent offers. Less than duty free cost on what I like to purchase.”

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Posted 3 months ago

Notino is rated 4.6 based on 3,543 reviews