Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,543 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,543 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“have what I wanted to purchase”

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Posted 3 months ago

“Easy and professional company to use”

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Posted 3 months ago

“Easy to use”

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Posted 3 months ago

“My number one place to buy fragrances 💯”

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Posted 3 months ago

“I LOVE NOTINO WEBSITE. EASY TO NAVIGATE. GOOD QUALITY PRODUCTS FAIR PRICES”

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Posted 4 months ago

“Excellent service on my previous order, what is not to like! Brilliant”

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Posted 4 months ago

“I love this site I always order my hair colour on here never have any trouble with delivery all comes quickly very happy 😁❤️”

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Posted 4 months ago

“My husband only likes Old Spice Whitewater and this is the best place to buy it”

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Posted 4 months ago

“Absolutely pleased I found this website this is my 4th order and everything is perfect!”

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Posted 4 months ago

“The website is so quick and easy to,use”

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Posted 4 months ago

“Wszystko wspaniale szybki kontakt, wszelkie produkty polecam”

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Posted 4 months ago

“SO EASY TO ORDER AND EXCELLENT PRICES”

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Posted 4 months ago

“Easy to use website and great products at great prices”

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Posted 4 months ago

“I have been buying Guerlain for some years now from Notino - I have never been disappointed with their service or speed of delivery which is first class!”

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Posted 4 months ago

“An excellent company.Have used many times before.Great prices.”

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Posted 4 months ago

“Love this brand”

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Posted 4 months ago

“One product sealed, one already opened – both shipped in the same box. I ordered two identical items from Notino. One arrived properly sealed, the other clearly opened and possibly used. The outer box looked fine, but the issue was inside. Customer service? Completely uninterested. I was offered a £3 voucher for a £54 order – as if that makes up for receiving compromised products. Apparently, if the packaging isn’t damaged, what’s inside doesn’t matter. If you care about product safety and hygiene, think twice before ordering from Notino.”

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Posted 4 months ago

“Great prices and offers.”

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Posted 4 months ago

“***** many thanks for good quality cosmetic products and perfume.”

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Posted 4 months ago

“Purchased a Parfumes de Marly Oajan with special price but received a totally different, cheap perfume. I had to wait couple of days of "investigation", send back the incorrect item on my cost (they are saying that will be refunded) and complete and form requesting a replacement. But instead of replacement I will be refunded. So my special price item it's gone, I'm out of money for weeks. Terrible experience.”

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Posted 4 months ago

Notino is rated 4.6 based on 3,543 reviews