Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,766 Reviews

90 %

of reviewers recommend Notino

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Metrics

4.6

Based on 3,766 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Telephone, Email

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m extremely disappointed with my experience with Notino. The first issue started when I received a damaged product, and instead of taking responsibility, they blamed the manufacturer. This was frustrating, as my contract is with Notino, and I expected them to take ownership of the situation rather than shifting blame. The packaging was clearly damaged, and it was obvious the product had not been handled properly before reaching me. Despite this, I had to go through unnecessary back-and-forth communication, which made the whole process stressful and time-consuming. Unfortunately, the issues didn’t stop there. I’ve since had further problems with orders, including items that appeared tampered with, with damaged boxes and seals. This raises serious concerns about their quality control and handling processes. Overall, the experience has been exhausting. When you’re paying for products, especially premium items, you expect them to arrive in proper condition. Notino has failed to meet that basic expectation, and I would not recommend them based on my experience.”

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Posted 2 months ago

“Very good price! Tried to pay a few times via bank account but didn’t work. Used PayPal and it was fine”

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Posted 2 months ago

“I love sopping here”

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Posted 2 months ago

“Quick and easy shopping and nice offers. Good offers and lot of choices 👌”

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Posted 2 months ago

“Notino has some great discounts and i would definitely recommend and im definitely buying from here again”

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Posted 2 months ago

“You had a product that I love in stock and everyone else has sold out.”

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Posted 2 months ago

“Great availability of products with good prices, will update my review after products have been delivered.”

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Posted 2 months ago

“easy to order, fast delivery”

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Posted 2 months ago

“Notino always make me happy through their ease of use website and secure payment. A slight pity that Evri is used as your courier - Evri do not have a good reputation.”

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Posted 2 months ago

“Fantastic service great value for money ,I love shopping at Notino , I would recommend this site if you haven't tried it then your missing out”

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Posted 2 months ago

“Very quick and easy hope item arrives promptly. If so I will not fail to recommend five stars.”

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Posted 2 months ago

“Pedido nº 9442823910 (entregado el 30/01/2026, Correos Express). Compré Hugo Boss BOSS Femme EDP 75 ml y el frasco llegó completamente vacío. La caja del producto tenía manchas compatibles con fuga. Envié fotos/vídeo, peso en balanza y capturas del tracking, pero Notino rechazó la reclamación por no disponer de la caja exterior y la etiqueta de envío (se desecharon tras la entrega). Muy decepcionada con la gestión del servicio al cliente. Solicito una solución: sustitución o reembolso.”

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Posted 2 months ago

“It was stated that I should pay £33-73 overall!! Why did I end up paying £37-22 ?????”

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Posted 2 months ago

“Polecam serdecznie szybkie dostawy produkty zawsze dobrej jakosci .Nigdy nie mialam problemu.👌👌👌”

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Posted 2 months ago

“Good prices”

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Posted 2 months ago

“Great use for nail varnish brill price”

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Posted 2 months ago

“I just love Notino Have bought several perfumes some I’ve had engraved with a message and have been delighted as it is quite unique Great prices and super fast delivery Highly recommended 5”

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Posted 2 months ago

“I am very disappointed with my experience. All of the diffusers I received were of poor quality. Some arrived not working at all, and others stopped functioning within the first week of use. Additionally, the customer service is unhelpful and does not provide any resolution. Unfortunately, this experience has left me with little confidence in the company’s products and services. I would not recommend this website to others.”

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Posted 3 months ago

“Mostly I prefer using Notino, except that some items I use frequently that are more expensive, even with a discount code, but also that the option to collect my parcel, as it's the safest option for me due to couriers leaving parcels in areas where they go missing removes the option to pay via Klarna. So I take the chance of having the order delivered, and if it's not then...well, I'm not the one out of pocket when I have specified to the couriers on many occassion that there are no safe places to leave parcels, but that's really not the point, is it?!”

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Posted 3 months ago

“I felt comfortable shopping with Notino”

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Posted 3 months ago

Notino is rated 4.6 based on 3,766 reviews