Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,510 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,510 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love that Notino show the ingredients for all their products. I suffer from allergies, so it's perfect for me. I find the syoss range here, which is not available in shops”

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Posted 3 months ago

“Notino are excellent. They have such a great choice and the prices are brilliant! This is my go to store for health and beauty!”

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Posted 3 months ago

“I love this shop and gives fantastic discounts codes”

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Posted 4 months ago

“Stumbled across Korres shower gel and your site by chance. You have excellent prices, so much so, I've never shopped around after my first order. Both are absolutely brilliant.”

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Posted 4 months ago

“Great 👍 😍”

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Posted 4 months ago

“The delivery fee does not appear until you pay.”

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Posted 4 months ago

“Easy website great prices”

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Posted 4 months ago

“I have been using Notino for years, both in their Polish and UK branch. Consistently amazing service and fast delivery along with huge selection of beauty products and perfumes at great prices. I always look for a good deal and I have compared other websites for perfumes - Notino beats them all in value for money and I have recommended it to my friends. What's more, I can find skincare products by Polish brands which are unavailable elsewhere so I always stock up on my favourites here. Thank you, keep it up!”

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Posted 4 months ago

“Really love Notino!!! always get good bargains...”

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Posted 4 months ago

“Quick and efficient x”

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Posted 4 months ago

“You address form is a total mess, you put the house number AFTER the street. FIX IT.”

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Posted 4 months ago

“very happy with products and price and service”

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Posted 4 months ago

“So much fun, and lots of goodies to treat myself.. Love trying all the different products x”

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Posted 4 months ago

“Always super value, great range of products. When something was unavailable, I was quickly and automatically refunded. Great service.”

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Posted 4 months ago

“Nice and easy to use. Paypal is a good option. But, mainly the savings are excellent. When looking online some major well known high street stores (Boots) etc were more than double the price. I have ordered from Notino many times now and the service and quality of products is excellent. Thank you. Steven”

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Posted 4 months ago

“I have been ordering from Notino for 5 years & never had a problem.Products are authentic,I know this as I have worked in the beauty business for many years.Competitive prices & good discounts .Always delivers on time.Thank you Notino.”

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Posted 4 months ago

“Not free delivery”

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Posted 4 months ago

“Nice and easy to use and navigate some good things on this site 👌 👍 😀”

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Posted 4 months ago

“Jeg sendte en YSL pudder retur. Jeg lavede en returnering og printede det label, som der kom med returneringen. Den kunne de ikke scanne ved indlevering og jeg kunne derfor ikke få et tracking nr., men bliver oplyst at pakken sagtens kan sendes retur uden, da label indeholder det, som det skal. Nu kan Notino ikke finde min returnering og har derfor afvist denne. Jeg skal nu betale for et produkt, som jeg ikke er i besiddelse af og kundeservice er ikke behjælpelige, hvis det ikke er et tracking nr. Så jeg anbefaler absolut ikke at købe herfra, hvis der er en chance for, at man skal sende noget retur.”

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Posted 4 months ago

“Excellent prices and service”

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Posted 4 months ago

Notino is rated 4.6 based on 3,510 reviews