Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,513 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Notino made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice and easy to use and navigate some good things on this site 👌 👍 😀”

Helpful Report

Posted 4 months ago

“Jeg sendte en YSL pudder retur. Jeg lavede en returnering og printede det label, som der kom med returneringen. Den kunne de ikke scanne ved indlevering og jeg kunne derfor ikke få et tracking nr., men bliver oplyst at pakken sagtens kan sendes retur uden, da label indeholder det, som det skal. Nu kan Notino ikke finde min returnering og har derfor afvist denne. Jeg skal nu betale for et produkt, som jeg ikke er i besiddelse af og kundeservice er ikke behjælpelige, hvis det ikke er et tracking nr. Så jeg anbefaler absolut ikke at købe herfra, hvis der er en chance for, at man skal sende noget retur.”

Helpful Report

Posted 4 months ago

“Excellent prices and service”

Helpful Report

Posted 4 months ago

“Easy to use … and a good price Thankyou”

Helpful Report

Posted 4 months ago

“Easy to transact business with notino”

Helpful Report

Posted 4 months ago

“I had to change the delivery details on a purchase I made literally an hour earlier. I rang them and a lovely lady dealt with my misdemeanor, then I realised I made another mistake. I apologised. It was no problem. The lovely lady changed the details yet again. There was no attitude, she just changed the details again. Superb Customer Service. I will be back🙏”

Helpful Report

Posted 5 months ago

“Excellent service every time.”

Helpful Report

Posted 5 months ago

“Love the shopping experience”

Helpful Report

Posted 5 months ago

“Brilliant 👍”

Helpful Report

Posted 5 months ago

“The shopping with Notino would be more satisfying if they would not charge for delivery when they say they will not. I ve just paid for my shopping - free delivery over £30 says on the home website. When got to my shopping basked with bill £46 to pay what's a surprise - £3.49 for 'free' delivery been added.”

Helpful Report

Posted 5 months ago

“Notino is the best, good prices, 5 star service, I always buy from Notino”

Helpful Report

Posted 5 months ago

“So easy to buy my Dad his favourite aftershave balm! I love buying from Notino. Great service and tracked delivery, what more do you need!”

Helpful Report

Posted 5 months ago

“I love Notino. I have personally bought a few perfumes from them and will keep on doing so. The customer service is great, whenever there was an issue it was solved promptly. I would recommend.”

Helpful Report

Posted 5 months ago

“ORDERING WAS VERY EASY AND NOT LIKE THE OTHER CPMPNIES.”

Helpful Report

Posted 5 months ago

“Easy site to use, and professional. Thank you”

Helpful Report

Posted 5 months ago

“I am always pleased with notino but on this occasion they were offering a discount code but it would not work - disappointing”

Helpful Report

Posted 5 months ago

“Fantastic products great company. Brilliant prices. 1st class”

Helpful Report

Posted 5 months ago

“Notino have become my go to supplier, I have bought far more than I should have from them lol, the product is genuine so no worries about fakes, the prices are always competitive although watching the offers is always a good idea if you are looking for the very best price, I have never had a delivery problem To sum Notino up they are tried , tested and secure using genuine products what more could you want”

Helpful Report

Posted 5 months ago

“Good products prompt delivery”

Helpful Report

Posted 5 months ago

“Brilliant service & reliable delivery. Packaging great. Would definitely recommend this company.”

Helpful Report

Posted 5 months ago

Notino is rated 4.6 based on 3,513 reviews