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Notino Reviews

4.6 Rating 3,797 Reviews
90 %
of reviewers recommend Notino
Company Reviews Questions Metrics
4.6
Based on 3,797 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email, Telephone
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Aged Lady
Verified Reviewer
“Love this serum best I have ever used and I am in my 80 ‘s”
Helpful Report
Posted 2 months ago
Anonymous
Unverified Reviewer
“Extremely disappointing experience. I placed an order of around €100, but the package was never delivered. I was at home at the scheduled delivery time, yet no real delivery attempt was made (no doorbell, no phone call). I then selected a pickup point, but the package never arrived there either. Despite this, the tracking system shows it as “collected.” I personally went to the pickup point multiple times, and they confirmed that the package was never received or registered by them. Customer service requested a signed statement from the pickup point, but the store refused as they are not authorized to handle such requests directly with customers. Despite all the evidence provided, Notino refuses to take responsibility and offers neither a refund nor a replacement. Very poor customer service and completely inadequate handling of the situation. I will not order from them again.”
Helpful Report
Posted 2 months ago
Anonymous
Unverified Reviewer
“Extremely disappointing experience. I placed an order of around €100, but the package was never delivered. I was at home at the scheduled delivery time, yet no real delivery attempt was made (no doorbell, no phone call). I then selected a pickup point, but the package never arrived there either. Despite this, the tracking system shows it as “collected.” I personally went to the pickup point multiple times, and they confirmed that the package was never received or registered by them. Customer service requested a signed statement from the pickup point, but the store refused as they are not authorized to handle such requests directly with customers. Despite all the evidence provided, Notino refuses to take responsibility and offers neither a refund nor a replacement. Very poor customer service and completely inadequate handling of the situation. I will not order from them again.”
Helpful Report
Posted 2 months ago
Susan
Unverified Reviewer
“Easy website to navigate and best price by far every time. Have used this company a few times now and goods arrive fast. Would receommend them.”
Helpful Report
Posted 2 months ago
Anonymous
Unverified Reviewer
“Easy and simple way to select a product and i loved the last step offer of discounted items”
Helpful Report
Posted 2 months ago
Anonymous
Unverified Reviewer
“So happy don't have to go to France to get it”
Helpful Report
Posted 2 months ago
Debs
Unverified Reviewer
“Value for .money and products not on the high street..”
Helpful Report
Posted 3 months ago
Anonymous
Unverified Reviewer
“Excellent company - easy to order from and good after sales service”
Helpful Report
Posted 3 months ago
Loob's
Unverified Reviewer
“Always Notino first, if they have it, i grab it! Good site,best pricing swift deliveries in great packaging too.”
Helpful Report
Posted 3 months ago
MM
Unverified Reviewer
“First order and great price, although didn't have the colourcare shampoo. Will order again if no problems with delivery.”
Helpful Report
Posted 3 months ago
Lynne
Unverified Reviewer
“Easy web site to navigate, great choice of products, great prices ,would definitely recommend!!”
Helpful Report
Posted 3 months ago
Liliane
Unverified Reviewer
“Wonderful!!!”
Helpful Report
Posted 3 months ago
Panayiota
Verified Reviewer
“Great prices, cheap and super fast delivery!”
Helpful Report
Posted 3 months ago
Giles
Unverified Reviewer
“Great selection of goodies. Great prices. Fast delivery. Whats not to like 👍✔️”
Helpful Report
Posted 3 months ago
Gilly
Unverified Reviewer
“Always find what I need & fast delivery 😊”
Helpful Report
Posted 3 months ago
Anonymous
Unverified Reviewer
“Great prices, always quick delivery.”
Helpful Report
Posted 3 months ago
Nicola.
Unverified Reviewer
“Notino always have what I want for all occasions at a very good price. I always shop here first as prices are so good and delivery service is reliable.”
Helpful Report
Posted 3 months ago
Anonymous
Unverified Reviewer
“Didn’t receive my item. Customer service was awful. Please avoid”
Helpful Report
Posted 3 months ago
Anonymous
Unverified Reviewer
“Excellent thanks for my Order and I wish to receive a simple please if you don't mind.”
Helpful Report
Posted 3 months ago
Georgina
Unverified Reviewer
“Very easy website to order from. The correct product ordered arrived in good time. All round a good experience.”
Helpful Report
Posted 3 months ago
Notino is rated 4.6 based on 3,797 reviews
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