Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,510 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,510 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Notino made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been buying Guerlain for some years now from Notino - I have never been disappointed with their service or speed of delivery which is first class!”

Helpful Report

Posted 2 months ago

“An excellent company.Have used many times before.Great prices.”

Helpful Report

Posted 3 months ago

“Love this brand”

Helpful Report

Posted 3 months ago

“One product sealed, one already opened – both shipped in the same box. I ordered two identical items from Notino. One arrived properly sealed, the other clearly opened and possibly used. The outer box looked fine, but the issue was inside. Customer service? Completely uninterested. I was offered a £3 voucher for a £54 order – as if that makes up for receiving compromised products. Apparently, if the packaging isn’t damaged, what’s inside doesn’t matter. If you care about product safety and hygiene, think twice before ordering from Notino.”

Helpful Report

Posted 3 months ago

“Great prices and offers.”

Helpful Report

Posted 3 months ago

“***** many thanks for good quality cosmetic products and perfume.”

Helpful Report

Posted 3 months ago

“Purchased a Parfumes de Marly Oajan with special price but received a totally different, cheap perfume. I had to wait couple of days of "investigation", send back the incorrect item on my cost (they are saying that will be refunded) and complete and form requesting a replacement. But instead of replacement I will be refunded. So my special price item it's gone, I'm out of money for weeks. Terrible experience.”

Helpful Report

Posted 3 months ago

“Excellent”

Helpful Report

Posted 3 months ago

“I can get my favourite deodorants among other items. Items are always delivered on time”

Helpful Report

Posted 3 months ago

“Discovered Notino earlier this year when looking online for a particular soap that I couldn't seem to buy anywhere except Liberty's. Notino not only had the soap I wanted but several others from the same range. I was happy. The company seems to have a really good variety of products that you can't always buy elsewhere, and I like trying new things, plus the prices are pretty competitive and delivery is always good.”

Helpful Report

Posted 3 months ago

“Not gonna lie, I come for the samples, life saver on minis!”

Helpful Report

Posted 3 months ago

“My best shop ever 👌❤️Recommend 100%.Never had any issues with them.”

Helpful Report

Posted 3 months ago

“Very happy 😁”

Helpful Report

Posted 3 months ago

“Excellent”

Helpful Report

Posted 3 months ago

“Great prices on quality products, good delivery.”

Helpful Report

Posted 3 months ago

“The offer and easy payment through PayPal.”

Helpful Report

Posted 3 months ago

“Good product at a competitive price”

Helpful Report

Posted 3 months ago

“Reasonable price but Notino dont give free perfume samples like other online perfume companies.”

Helpful Report

Posted 3 months ago

“Reliable company with outstanding delivery and products.”

Helpful Report

Posted 3 months ago

“Great aftershave at a great price!”

Helpful Report

Posted 3 months ago

Notino is rated 4.6 based on 3,510 reviews