Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,462 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great site price. I have ordered once before and had no problems. For perfume price is great. I will keep using Notion.”

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Posted 3 years ago

“Great service this is my third time now never had any problems at all great prices on products thank you so much for my last perfume I ordered now looking forward to the next one will keep on shopping in future”

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Posted 3 years ago

“I love being able to purchase Polish and Russian organic brands on Notino at reasonable prices - Bielenda and Organic Shop (Russian) products in particular that are not available in the UK!”

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Posted 3 years ago

“Always delivers, quality products, great discounts, fast delivery. I absolutely love it.”

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Posted 3 years ago

“my go to 😊 thank you notino.”

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Posted 3 years ago

“A lovely friendly website with so many quality products.”

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Posted 3 years ago

“Found my items at affordable prices with amazing discounts”

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Posted 3 years ago

“Absolutely love Notino BUT always angry at having to pay for delivery, irrespective of the cost of your order.”

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Posted 3 years ago

“Long wait for some items, eg desigual fresh. Some brand packaging is in European languages (not English) Packaged well. Some search items can't be put in price order. I had returned an item once, no fuss returns.”

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Posted 3 years ago

“If u choose a discount product but wanna buy it later just add it to the basket and they will keep ur basket for days if u dont close the page that gives u chance to buy product with desire discount even days after !!”

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Posted 3 years ago

“Great value. I’ve been buying from Notino for a few years. Highly recommend.”

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Posted 3 years ago

“I really like Notino, because orders come very quickly and have very good prices, I am very happy with Notino. Thank you!”

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Posted 3 years ago

“Always easy to order, good discounts and efficient delivery and notifications of arrival thank you”

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Posted 3 years ago

“Great products, prices and service! Although offering free delivery on orders over a certain amount would be a good idea.”

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Posted 3 years ago

“Excellent service never had a problem with this company plus good offers all the time 👍🏾”

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Posted 3 years ago

“I am very pleased with your site Exlelled”

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Posted 3 years ago

“Never a problem with orders. Comes quickly. Thanks.”

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Posted 3 years ago

“I am pleased with the quality of products I have been buying so far that I will continue using the platform as well as refer my friends and relatives to benefit from my experience. Keep up the outstanding performance!”

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Posted 3 years ago

“Simple to order very competitive price”

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Posted 3 years ago

“I really don't advise anyone to use this website. I ordered a perfume in a gift package. 1) the order came late 2) the package was literary destroyed as in the pictures 3) when I tried to talk with the support department they were very slow in responding and super unprofessional, they only offerd me a voucher of 5 euro valid for 3 months, which you cant buy nothing with it, so in this case, I will have to make another order with them with a bigger value, and when I told them to refund me the money directly they refused. absolutely a scam Non consiglio davvero a nessuno di utilizzare questo sito. Ho ordinato un profumo in una confezione regalo. 1) l'ordine è arrivato in ritardo 2) il pacco era letteralmente distrutto come nelle foto 3) quando ho provato a parlare con l'assistenza sono stati molto lenti nella risposta e super poco professionali, mi hanno offerto solo un buono di 5 euro valido per 3 mesi, con cui non puoi comprare nulla, quindi in questo caso dovrò fare un altro ordine con loro con un valore maggiore e quando ho detto loro di rimborsarmi direttamente i soldi si sono rifiutati. assolutamente una truffa”

Notino 1 star review on 16th September 2021

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Posted 3 years ago

Notino is rated 4.6 based on 3,462 reviews