Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,666 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,666 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Notino made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and the discount code clearly visible made the difference in me choosing to buy from Notino.”

Helpful Report

Posted 4 years ago

“To have the availability to buy cosmetics from Poland is most important for me.”

Helpful Report

Posted 4 years ago

“A very good company. On-time delivery.”

Helpful Report

Posted 4 years ago

“Great products fantastic prices!”

Helpful Report

Posted 4 years ago

“Good service and fast”

Helpful Report

Posted 4 years ago

“I just think the postage for each product is to high”

Helpful Report

Posted 4 years ago

“A brilliant range of products and good value, website easy to use.”

Helpful Report

Posted 4 years ago

“Great products at competitive prices.”

Helpful Report

Posted 4 years ago

“Easy website good prices”

Helpful Report

Posted 4 years ago

“Always have what I need at great prices and very efficient”

Helpful Report

Posted 4 years ago

“Notino is all good, unless you have a problem with your order. Then you need to go through ridiculous customer service. I had to explain to 6!! different people what the problem was, it took them ages to reply. I received a product with missing parts, I was trying to explain them but none of the people on customer support did check how the product is meant to look like. Otherwise, they would understand. After 2 weeks they asked me to send them a photo of the box with the address and everything. Excuse me, but who keeps the box from the order for 2 weeks at home????”

Helpful Report

Posted 4 years ago

“Great site great prices”

Helpful Report

Posted 4 years ago

“Good quality, Deals are really good and delivery are up to standards.”

Helpful Report

Posted 4 years ago

“Lovely things to choose from and some good offers.”

Helpful Report

Posted 4 years ago

“Spent £90 still got charged postage!! Will let you know re delivery times. First time I have used this site. So will see.”

Helpful Report

Posted 4 years ago

“Great prices for the produts I want. Easy to order swift delivery.”

Helpful Report

Posted 4 years ago

“The prices are great and the website is straightforward. Perfect x”

Helpful Report

Posted 4 years ago

“Not happy to pay £60 and £3.99 for delivery!!!! Should be free!!!”

Helpful Report

Posted 4 years ago

“Using it often and can say that I am happy with it! Easy process and good products, hardly the is a product that I am looking for and it is not on Notino. Prices are great, in many cases half the cost of that in the stores.”

Helpful Report

Posted 4 years ago

“It’s easy to use and competitive prices thanks very much and free postage this time and hopefully continues Anne”

Helpful Report

Posted 4 years ago

Notino is rated 4.6 based on 3,666 reviews