Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,661 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery is super fast and loads of products to choose from.”

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Posted 2 years ago

“Love this company. Great prices great service u can get sum1 on the phone if u need too. Takes a few days extra to gey here but it always arrives in perfect condition. Happy chappie”

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Posted 2 years ago

“Good price”

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Posted 2 years ago

“What a brilliant recommendation from my daughter to use your company - Notino. Comprehensive online info, great 1/2 price on my order for the 365 serum, which my daughter said is brilliant. And to top it all, I received two free products. Well done Notino. Thankyou Josephine”

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Posted 2 years ago

“Love to buy from notino as they have a wide range of brands and offers. Would recommend!”

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Posted 2 years ago

“Reasonable price and excellent service I like good bargain delivery is always punctual I love to shop with Notino as their products are authentic”

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Posted 2 years ago

“Really good products. Quick delivery, always on time and with text informing about time of items being delivered. Good service”

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Posted 2 years ago

“Always a great experience ordering. Love the discounts.”

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Posted 2 years ago

“Great prices! Keep it up Notino”

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Posted 2 years ago

“Super szybka i bezpieczna przesyłka”

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Posted 2 years ago

“Excellent product range and I can purchase most things in one shop”

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Posted 2 years ago

“Great service fast delivery fantastic prices would be even better if they gave loyal customers free delivery”

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Posted 2 years ago

“Fantastic prices easy to order great value for money”

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Posted 2 years ago

“Great site, with many special offers on would recommend”

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Posted 2 years ago

“Easy website to navigate. Abundance of choice. Great price points. Prompt delivery. Perfect”

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Posted 2 years ago

“Great products, Great customer service, Great shipping!”

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Posted 2 years ago

“Very easy to use cheaper than most discount code hope it arrives on time”

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Posted 2 years ago

“Easy to order. Good reliable firm”

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Posted 2 years ago

“There are a few things about the site that caused me pause when purchasing. Firstly the site has some confusing UI. I wanted to purchase 'Schwarzkopf repair rescue spray conditioner' and noticed that there were 3 options, but it wasn't obvious what the 3 options were (200ml, 400ml & damaged 400ml) and so I flicked between them several times to work it out. It's also clear from some of the copy that Notino doesn't have a UK content team, as the wording looks like it's been translated from another language as it's a bit stiff and formal. Both of these things and the Trustpilot reviews mean I'm a little anxious about my purchase, but hope I am pleasantly surprised when my products arrive and I can update my review.”

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Posted 2 years ago

“I always shop at Notino becoz of the prizes, always deliver on time , good with costomer.”

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Posted 2 years ago

Notino is rated 4.6 based on 3,661 reviews