Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,515 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,515 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have just made my first order with Notini. I found a Chritmas gift box that was out of stock elsewhere. The app was easy to use, and I am looking forward to receiving my first order.”

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Posted 1 year ago

“The site is very easy to navigate so I found what I was looking for very quickly. Had a great discount which is always useful also a free gift which will make a wonderful stocking filler for my daughter. Prices are much better than I found elsewhere. Just got to wait for delivery now. I hope Royal mail don't damage my parcel in transit and that its well packed.”

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Posted 1 year ago

“ALLWAYS GOOD PRICE, AND GOOD SERVICE. EASY TO USE SITE.”

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Posted 1 year ago

“Ever so easy to shop on your site”

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Posted 1 year ago

“made a mistake but the lady was fantastic and cancelled the order and i reordered the samsara great service and answered the phone within seconds chris”

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Posted 1 year ago

“Best Prices and Best Service always. Why would you use anyone else”

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Posted 1 year ago

“Good range of products, good price, easy to use website, what’s not to like?”

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Posted 1 year ago

“I hope this is true company NAT A scame plz an ty”

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Posted 1 year ago

“Very easy to order and quick service”

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Posted 1 year ago

“A very quick and easy service. You always seem to have my wife's perfume in stock which is why I keep coming back for more.”

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Posted 1 year ago

“Price is the best easy ordering fantastic offers use all the time”

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Posted 1 year ago

“Always quick and good supplies”

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Posted 1 year ago

“Could not pay for item Pay pal did not come up as an option until the following day No voucher codes would be acceptrd Took me over 12 hours to sort my order”

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Posted 1 year ago

“I'm always happy 😊”

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Posted 1 year ago

“Perfect, always. Thanks :-}”

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Posted 1 year ago

“Good service, but I would prefer free delivery if you buy, for example, over 30 pounds.”

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Posted 1 year ago

“Good price on an item I was looking for, however everywhere on,I’ve says that Notino orders are free delivery over £30, I couldn’t get it to accept free delivery even when my basket was over £45, so deducted the extra items I didn’t really need & only spent £23. Free delivery on orders over an amount is pretty standard now. Shame about that”

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Posted 1 year ago

“Lovely items quick delivery and very well packaged”

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Posted 1 year ago

“Website so easy to use and service great. Quick and easy”

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Posted 1 year ago

“Best fragrance online shop .”

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Posted 1 year ago

Notino is rated 4.6 based on 3,515 reviews