Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,661 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I often buy from Notino and I really enjoy to buy from you.”

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Posted 2 years ago

“Apple Pay didn't work on website which made me think is it a genuine company”

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Posted 2 years ago

“Great service, delivered promptly. Easy returns-I returned a perfume and got a full refund with no questions. Highly recommended and I will definitely use again”

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Posted 2 years ago

“Excellent products prices and delivery .”

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Posted 2 years ago

“Perfect service”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Easy to negotiate the website and loved the gift wrap option”

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Posted 2 years ago

“NOTINO Are a Fabulous Company to deal with, and I have Bought Many Many Mens Perfumes over the Last couple of years. You are able to find Brands at Notino that cannot be found elsewhere. Trustworthy and Reliable IMO So why go elsewhere.”

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Posted 2 years ago

“Great prices and really fast and efficient service.”

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Posted 2 years ago

“I do like Notino and they have a decent product selection, if not extensive, but I find it quite annoying that they offer free delivery for a few specific products only. Would be if they offered free delivery for orders over a specific amount, as most websites tend to do. Having said that, I have shopped at Notino before and haven't had any issues. Can't comment on the returns&refunds process because I have never returned anything.”

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Posted 2 years ago

“So easy to order”

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Posted 2 years ago

“Straight forward stress free ordering, special offer a bonus. What’s not to like!”

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Posted 2 years ago

“Love notino for the best deals on fragrances.”

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Posted 2 years ago

“Great products, great prices.”

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Posted 2 years ago

“Great choice of things I love at very very good prices, I have never been disappointed, in fact the complete opposite. Delivery is always on time. I always check on Notino before looking any further. Thank youx”

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Posted 2 years ago

“Always a pleasure..”

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Posted 2 years ago

“Good products, very competitive prices & efficient on delivery.”

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Posted 2 years ago

“Absolutely outstanding every time. Super simple website and easy to navigate. Outstanding deals constantly”

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Posted 2 years ago

“As I can't get out and about much anymore it's so easy to order like this good price to ..can I ask don't you do mashino clouds anymore ? Thanks sue”

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Posted 2 years ago

“Notino was so easy to use and there is such a wide variety of fragrances on offer, it was a really lovely experience and I look forward to shopping here again soon for sure.”

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Posted 2 years ago

Notino is rated 4.6 based on 3,661 reviews