Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.78

4.8 Rating 12,109 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 12,109 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 6th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“客服超有耐心，幫我解決問題也解釋得很清楚。溝通起來很舒服，感覺很專業。”

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Posted 7 months ago

“包裝完整又乾淨，鞋盒完全沒壓痕。打開時還有新鞋味，超開心。”

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Posted 7 months ago

“價格實在又透明，品質超出預期。真的買到賺到，物超所值！”

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Posted 7 months ago

“價格實在又透明，品質超出預期。真的買到賺到，物超所值！”

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Posted 7 months ago

“The team came up to help with my payment issue right away, super polite and efficient. Love that kind of service.”

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Posted 7 months ago

“Seller sent the wrong size first, but they fixed it right away with a rematch. Took a few extra days, but glad that it came and no need to pay extra for anything!”

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Posted 7 months ago

“Everything was sealed properly, no dents or scuffs at all. Looked premium the moment I opened it.”

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Posted 7 months ago

“Price was fair and transparent, no surprise fees. Definitely worth it and will be back for another pair soon.”

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Posted 7 months ago

“Customer support was solid, they got back to me quick. Just wish the stock confirmation came a bit faster, but all good overall.”

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Posted 7 months ago

“packaging neat, box safe, and shoes legit! worth the wait, thanks.”

Novelship Pte. Ltd. 5 star review on 23rd October 2025

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Posted 7 months ago

“Worse Company ever I ordered a shoe and it’s take so long to deliver and when I get it the size was a bit too small and the product was not original. So I ask for a refund and they said I will get $30.57 out of my $170.44.”

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Posted 7 months ago

“Packing-nya kuat dan aman, nggak ada kerusakan sama sekali. Sepatu kelihatan baru banget pas dibuka.”

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Posted 7 months ago

“CS-nya bantu banget pas gue salah isi alamat. Cuma konfirmasi agak lama dikit, tapi tetep oke lah.”

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Posted 7 months ago

“Dapet harga bagus untuk sepatu limited, worth banget setiap rupiah. Nggak nyesel beli di sini.”

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Posted 7 months ago

“Proses dari order sampai sampai rumah cepet banget, sesuai jadwal. Lancar tanpa drama!”

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Posted 7 months ago

“Chat-nya gampang banget, staff-nya ramah. Semua dijelasin dengan sabar, top banget pokoknya.”

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Posted 7 months ago

“客服態度好好，講解清楚。就係等確認時間耐咗少少，不過整體都算唔錯。”

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Posted 7 months ago

“包裝超整齊，箱都冇花冇皺。打開一刻真係覺得正到飛起。”

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Posted 7 months ago

“呢個價錢買到咁靚嘅鞋，真係抵爆！質量又好，完全冇失望。”

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Posted 7 months ago

“客服超好人，幫我解答晒所有問題，仲主動check多次，服務真心一流。”

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Posted 7 months ago

Novelship Pte. Ltd. is rated 4.8 based on 12,109 reviews