Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.81

4.8 Rating 10,273 Reviews

97 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 10,273 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 16th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These are my new favourite sneakers! The quality is amazing, and the delivery was faster than expected. Great service!”

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Posted 9 months ago

“Super comfortable shoes, and Novelship made the process easy. Shipping was fast, and I’m really happy with my purchase”

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Posted 9 months ago

“Amazing service! My SB Dunks arrived in just 5 days, well-packed, and exactly as described. Definitely shopping here again!”

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Posted 9 months ago

“Couldn’t have asked for a better buying experience. Novelship made it super easy to get my hands on these classic Sambas!”

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Posted 9 months ago

“So happy with my order! Shipping was quick, and my AF1s arrived in perfect condition. Highly recommend Novelship!”

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Posted 9 months ago

“Great experience. The authentication process is solid, and my Jordans arrived earlier than expected. Will definitely be buying again!”

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Posted 9 months ago

“Fast shipping and great service. Love how easy it is to find exclusive sneakers here. My NBs arrived in perfect condition!”

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Posted 9 months ago

“Best sneaker-buying experience! Fast delivery, great customer service, and no worries about authenticity. Will be back for more!”

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Posted 9 months ago

“Great experience from start to finish. The shoes were pristine, and delivery was quicker than expected. Highly recommend Novelship!”

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Posted 9 months ago

“Super happy with my Jordans! They arrived in 6 days, packaged securely, and 100% authentic. Novelship is a game-changer!”

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Posted 9 months ago

“Shoes are fantastic, but I wish there was an express shipping option. Otherwise, great experience!”

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Posted 9 months ago

“Vans came in excellent condition, but shipping took longer than expected. Will still order again!”

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Posted 9 months ago

“Love the shoes, but the customer service response time could be faster. The kicks themselves are flawless!”

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Posted 9 months ago

“Sneakers are perfect, but I wish the tracking updates were more frequent. Otherwise, a solid purchase!”

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Posted 9 months ago

“Great shoes, but the shipping took 10 days. Would have been 5 stars if it was a bit faster. Still, quality is top-notch”

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Posted 9 months ago

“The best sneaker-buying experience! The packaging, authentication, and customer service were all top-notch.”

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Posted 9 months ago

“Smooth transaction, quick shipping, and perfect sneakers. Will be using Novelship again for sure!”

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Posted 9 months ago

“Very bad customer service they reply like 4 days later to your email , also I never received a discount at checkout for new customers as they had stated , I let them know via email and they said basically too bad ! very disappointed will never shop there again.”

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Posted 9 months ago

“Amazing customer service and quick shipping! My Air Maxes arrived in perfect condition, and the whole process was seamless”

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Posted 9 months ago

“The best online sneaker store I’ve used. Shipping was fast, and the sneakers were exactly as described. Highly recommend!”

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Posted 9 months ago

Novelship Pte. Ltd. is rated 4.8 based on 10,273 reviews