Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.78

4.8 Rating 12,084 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 12,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 6th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They had my question answered in minutes, the team was really great and patient. Proper good service, mate.”

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Posted 5 months ago

“The sneakers turned up exactly when they said it would, sweet as.”

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Posted 5 months ago

“呢間 Novelship 真係唔錯喎。啲嘢寄嚟香港算係幾撚快，冇拖到我火起。包裝都OK，件貨冇爛冇花。價錢唔算最平，但起碼唔呃人，整體嚟講都算抵。下次應該都會再幫襯。”

Novelship Pte. Ltd. 5 star review on 16th December 2025

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Posted 5 months ago

“Price was really great tho, the quality hit way above expectations, solid pickup.”

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Posted 5 months ago

“しっかり梱包されていて、箱もとても綺麗でした。新品そのままで安心しました。”

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Posted 5 months ago

“出貨速度很快，時間抓得剛剛好。整體流程順順的，真的很安心。”

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Posted 5 months ago

“價格透明又實在，品質完全對得起價錢，買到真的很爽。”

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Posted 5 months ago

“So happy before Christmas i got the kicks right on schedule. Timing just nice, shiok experience.”

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Posted 5 months ago

“Had a lot of questions and the staff explained everything clearly. Very steady service, no stress lah.”

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Posted 5 months ago

“Worst customer service. It has been over 2 weeks since my order. My item hasn’t been shipped despite the original estimated delivery date being 10days ago. I have emailed and the customer will reply once and then not to any follow up emails. Save your money!”

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Posted 5 months ago

“Packaging was bomb, everything arrived perfectly intact. Shoes looked shop-fresh.”

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Posted 5 months ago

“Found a real bargain for a shoe, it was sold out elsewhere. For that price, honestly couldn’t pass it up!”

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Posted 5 months ago

“Price is fair shoes are nice. Overall, it’s good af. Would cop again”

Novelship Pte. Ltd. 5 star review on 15th December 2025

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Posted 5 months ago

“配送は日本まで思ったより早くて、全体的に満足です。商品も問題なく、クオリティは普通に良いと思います。この値段ならOKかな。また機会があれば利用したいです。”

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Posted 5 months ago

“Wasn't sure about ordering from Novelship,but had nothing to worry about, trainers were perfect, customer service was first class, will definitely use Novelship again if I can't find the trainer I'm looking for in the UK.”

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Posted 5 months ago

“The worst online buying experience ever! The Nike GO FlyEase shoes arrived too small. Before I could return the shoes, I had to pay $192 to Novelship as a processing fee. This was more than the price of the shoes plus freight. I then was made to send the does back with tracking cost $110. Novelship doesn't carry stock. It took 2 months to finally get the right size shoes at a cost of $500, for shoes that cost $150. Don't touch this company”

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Posted 5 months ago

“If I could give a zero, I would! I placed an order this morning and have been trying to cancel it ever since. When I made the purchase, the arrival date was before Christmas. When the order was paid for, the date was suddenty after Christmas. I no longer want the item I ordered but there is absolutely NO way for me to reach anyone. The order has not even been processed yet. I don't even have an email confirmation of my order...so basically, there is nothign I can do and I bet I'll have to pay the 50$ shipping fee for something I have wanted to cancel since the second the payment went through! I am SO frustrated!!!!”

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Posted 5 months ago

“Takes too long to be delivered. With the technology and connectivity in these days and age,it is highly unacceptable. Novelship can do better! 😡”

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Posted 6 months ago

“Had a really fantastic price, it is acceptable and quality shiok, really worth every cent lah.”

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Posted 6 months ago

“Chat was fast and helpful, the staff cleared my doubts super quick. Service damn solid, thumbs up sia.”

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Posted 6 months ago

Novelship Pte. Ltd. is rated 4.8 based on 12,084 reviews