Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.84

4.8 Rating 8,345 Reviews

99 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 8,345 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 1 star review on 29th November 2023

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Chucks were exactly as described and arrived within 8 days. Great service and transparency from Novelship!”

Helpful Report

Posted 7 months ago

“New Balance 550 sampai dalam 6 hari, tapi tracking agak lambat update sikit. Overall, shoes memang best, quality dan fit pun perfect. Customer service friendly, tapi I harap dapat update lebih kerap mengenai shipping. Still, I’ll definitely order lagi!”

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Posted 7 months ago

“Shopping dengan Novelship sangat senang. Everything smooth, and Jordans sampai dalam 8 hari. Quality memang awesome, original packaging pun ada. I’m super happy dengan service diorang!”

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Posted 7 months ago

“Puma Suede Classicは期待通りの品質で、配送も8日で到着しました。商品に問題はありませんが、配送が少し遅かったため、星4つです。それでもNovelshipのサービスには満足しており、また購入したいです。”

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Posted 7 months ago

“منتج جميل جداً وخدمة عملاء ممتازة. الطلب وصلني بحالة رائعة خلال 6 أيام. شكراً لـ Novelship!”

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Posted 7 months ago

“الحذاء رائع جداً، ولكن تأخر الشحن قليلاً واستغرق 10 أيام. الخدمة بشكل عام جيدة وسأكرر الشراء مستقبلاً.”

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Posted 7 months ago

“I’ve been buying from Novelship for a while now, and they never disappoint. My New Balance 1080v11 arrived in perfect condition after 8 days. Worth the wait!”

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Posted 7 months ago

“這次購物整體還算順利，鞋子也很不錯。物流用了8天才送到，還算合理。唯一的小缺點是鞋盒外面有些微損傷，雖然不影響鞋子的品質，但我覺得包裝應該再加強一下。總的來說，我還是很滿意的，會再回來購物。”

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Posted 7 months ago

“這家網站真的是我的首選！服務非常周到，客服態度超好，物流速度也非常快。我購買的這雙Puma Suede鞋子設計簡約又時尚，穿著舒適又耐穿，質量也非常好，非常滿意這次的購物經驗。”

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Posted 7 months ago

“I had a slight delay in receiving my Adidas NMD R1, it took 10 days to arrive, but I’m still satisfied with the product and customer service. They were quick to respond to my inquiry, and the shoes are great.”

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Posted 8 months ago

“I ordered the Puma Suede Classic from Novelship, and I couldn’t be happier. The sneakers are exactly as described, and I got them in 8 days. The customer service was great, they even checked in to make sure everything was fine.”

Helpful Report

Posted 8 months ago

“I was happy with my purchase, but the delivery took a bit longer than I expected (around 10 days). Still, the sneakers were in great condition, and the customer service was very helpful when I had a question.”

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Posted 8 months ago

“I’ve ordered from Novelship a few times, and each time has been smooth. The Gel Lyte III is a beautiful sneaker, and it arrived in perfect condition in 9 days. Highly recommended for anyone looking for quality products.”

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Posted 8 months ago

“The Air Max 1s are authentic and stunning, but delivery took 10 days, which felt a bit long. That said, Novelship’s customer service kept me informed throughout. I’ll shop again for sure!”

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Posted 8 months ago

“الحذاء كان رائعاً جداً ولكن استغرق 9 أيام للوصول. الخدمة كانت جيدة وسأكرر الطلب مستقبلاً.”

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Posted 8 months ago

“初めてNovelshipで購入しましたが、非常に満足しています。Air Force 1は7日で届き、梱包も丁寧でした。商品は期待通りのクオリティで、安心して購入できるサイトです。今後も利用させていただきます。”

Helpful Report

Posted 8 months ago

“購入には満足していますが、配送に少し時間がかかりました。9日で届きましたが、もう少し速ければよかったです。それでもスニーカーは完璧で、次回も購入します。”

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Posted 8 months ago

“Happy ako sa sneakers ko! Slight delay lang ng 2 days in shipping but it was worth the wait. The shoes are in great condition and I trust this site for future purchases.”

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Posted 8 months ago

“我一直在尋找這款鞋，終於在Novelship找到並且下單了，從下單到收到大約用了8天，這麼快速的物流讓我非常驚訝。鞋子質量一流，穿起來很舒服，價格也合理，真的是一次愉快的購物經驗！”

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Posted 8 months ago

“服務很不錯，客服非常耐心地解答我的問題，訂單也在10天內順利送到。不過鞋子包裝的部分還有改進空間，雖然鞋子本身沒問題，但我覺得包裝可以再加強。整體還是很滿意，會再回購！”

Helpful Report

Posted 8 months ago

Novelship Pte. Ltd. is rated 4.8 based on 8,345 reviews