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Novelship Pte. Ltd. Reviews

4.8 Rating 11,763 Reviews
96 %
of reviewers recommend Novelship Pte. Ltd.
Company Reviews Metrics Info
4.8
Based on 11,763 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Novelship Pte. Ltd. Reviews

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Zhi Hao
Verified Buyer
“The earthy tones go with everything. Appreciate the quick fulfilment and clear comms.”
Helpful Report
Posted 9 months ago
Izzah
Verified Buyer
“Looks even better in real life. Ordered on Monday, got it Friday!”
Helpful Report
Posted 9 months ago
Pei Ling
Verified Buyer
“This pair is heavy! Love the colour, and Novelship handled the whole process well.”
Helpful Report
Posted 9 months ago
Haziq
Verified Buyer
“Purple accents are clean. Delivery came just in time for the weekend. No complaints!”
Helpful Report
Posted 9 months ago
Wei Jie
Verified Buyer
“Finally got this pair. Shipping was solid, box arrived mint. Thanks NS!”
Helpful Report
Posted 9 months ago
Farah
Verified Buyer
“Comfort level is next level. Arrived in 5 days, efficient and safe packaging.”
Helpful Report
Posted 9 months ago
Jia Wen
Verified Buyer
“The yellow really pops! Fast and fuss-free service. Can trust Novelship anytime.”
Helpful Report
Posted 9 months ago
Aiman
Verified Buyer
“Super sleek and all-black. Delivery came faster than expected. Novelship nailed it again”
Helpful Report
Posted 9 months ago
Alison
Unverified Reviewer
“I'd give a zero if possible, it's been 7 weeks and I still have not received my purchase. And after advising admin at novelship of the delay they made no attempt to fix the issue . They take your money and don't deliver. I will never use this company again.”
Helpful Report
Posted 9 months ago
L.
Verified Reviewer
“A month and I've received nothing, customer service is no help either.”
Helpful Report
Posted 9 months ago
L J C
Verified Reviewer
“I purchased a pair of basketball boots for my son. In less than 2 months of use only on indoor courts the fabric around the top of the shoes has started going into holes which is a clear fault with the fabric. I emailed because this is extremely disappointing given the price we paid and have been told because it's not within 7 days of receiving them they can't do anything. Would never order from them again.”
Helpful Report
Posted 9 months ago
Shifin Shaji
Unverified Reviewer
““It’s been a really bad experience. I will never trust this company again. I still haven’t received my product — it’s been almost one and a half months. I’ve been complaining every day, but there have been no improvements.””
Helpful Report
Posted 9 months ago
Johnny
Verified Buyer
“Stylish lift and clean look. Fits perfect and arrived early!”
Helpful Report
Posted 9 months ago
Adeline
Verified Buyer
“Retro classic! Always wanted a pair and Novelship delivered no problem.”
Helpful Report
Posted 9 months ago
Luther
Verified Buyer
“Chunky and comfy — love the suede and layers. Arrived in 7 days to NZ.”
Helpful Report
Posted 9 months ago
Mamie
Verified Buyer
“Timeless pair. Super comfy and looks dope with joggers. Thanks Novelship!”
Helpful Report
Posted 9 months ago
Flora
Verified Buyer
“Bang for buck. Mid or not, it looks sharp and feels solid. Fast shipping too.”
Helpful Report
Posted 9 months ago
Bennie
Verified Buyer
“Love the yellowed midsole. Vintage vibe is strong and shipping was a breeze”
Helpful Report
Posted 9 months ago
Lucky
Verified Buyer
“Very sleek and wearable. Excellent condition and arrived in 6 days!”
Helpful Report
Posted 9 months ago
Idella
Verified Buyer
“Lightweight, fresh look, and super comfortable. Love how fast they arrived!”
Helpful Report
Posted 9 months ago
Novelship Pte. Ltd. is rated 4.8 based on 11,763 reviews
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