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Novelship Pte. Ltd. Reviews

4.8 Rating 12,084 Reviews
96 %
of reviewers recommend Novelship Pte. Ltd.
Company Reviews Metrics Info
4.8
Based on 12,084 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read Novelship Pte. Ltd. Reviews

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Reynolds Zoey
Verified Buyer
“Fresh heat for the summer, period. Great pickup this summer and all good, packaging is perfect!”
Helpful Report
Posted 2 months ago
Martinez Hunter
Verified Buyer
“The shipping was fast, trainers came 1 day early. Honestly, you can't beat that hustle.”
Helpful Report
Posted 2 months ago
Collins Madison
Verified Buyer
“No damage during shipment coming to the States. Solid cop, definitely keeping these on ice. Need to wait for it to come, but all good!”
Helpful Report
Posted 2 months ago
Brooks Logan
Verified Buyer
“They got my problem sorted out dummy fast. Customer service is totally goated here.”
Helpful Report
Posted 2 months ago
Rivera
Verified Buyer
“Shoes were sold out elsewhere so I was hype to snag them. Price was great, no hidden fees at checkout. Solid cops all around.”
Helpful Report
Posted 2 months ago
Nikau Walters
Verified Buyer
“Securely packaged, no damage during shipment all the way down here. Chuffed with this purchase.”
Helpful Report
Posted 2 months ago
Hana Whitfield
Verified Buyer
“Fantastic, didn't found any unexpected duties when they arrived in NZ. Good as gold.”
Helpful Report
Posted 2 months ago
Theo Morrison
Verified Buyer
“Processing took about 7 days, shipping was fast. Delivered as promised, very satisfied with the timeline.”
Helpful Report
Posted 2 months ago
Amelia Raukawa
Verified Buyer
“Properly sealed, no signs of being opened, which is choice. Mean as condition, highly recommend.”
Helpful Report
Posted 2 months ago
Kauri Thompson
Verified Buyer
“The person was friendly. Had a quick yarn and they made my exchange easy. Tu meke service!”
Helpful Report
Posted 2 months ago
Wesley Toh
Verified Buyer
“Got a fantastic deal on these for my brother. Solid buy lah, highly recommend to my friends.”
Helpful Report
Posted 2 months ago
Esther Chia
Verified Buyer
“It was perfect! the packaging did its job. Sibeh good quality, definitely will buy again!”
Helpful Report
Posted 2 months ago
Darren Ong
Verified Buyer
“Reached SG super fast and chop chop. Very happy with my new kicks.”
Helpful Report
Posted 2 months ago
Kayla Lim
Verified Buyer
“failed checks cause apparently they're detailed, wah lau. so waited quite long lor. But I got offered some alternatives, so still okay lah.”
Helpful Report
Posted 2 months ago
Brandon Quek
Verified Buyer
“Surprised with the pricing, it was so great, no hidden fees which is damn shiok.”
Helpful Report
Posted 2 months ago
Keith
Verified Reviewer
“Extremely disappointed, I paid over $60 for “express” shipping only to have my Nike Pegasus Plus 'Olive Grey Maroon' shoes arrive in eight days which is unacceptable. It’s known that the top retailers have same and/or next day delivery, which wasn’t my expectation as I understand the size and scale of the retailers who have those logistical advantages in the marketplace. In contrast, to pay for premium delivery, only to be given what seemed to be standard delivery borders on unethical practices, especially since my item was delivered outside of the estimated delivery window. I should’ve been refunded for the poor service provided, but of course the retailer has decided to reward itself with unsatisfactory customer service. For comparison, I recently ordered another pair of shoes, from a different retailer, standard shipping and those shoes are arriving in two days. Please don’t use this retailer’s “express shipping” as they won’t honor their negligence.”
Helpful Report
Posted 2 months ago
Hayeesprince
Verified Buyer
“Dope! got this on my hands right in time, cannot wait using this to school!”
Novelship Pte. Ltd. 5 star review on 30th March 2026
Helpful Report
Posted 2 months ago
Jordan Mitchell
Verified Buyer
“True steal for the quality, stoked I finally got to cop my grails without breaking the bank.”
Helpful Report
Posted 2 months ago
Nicola Anderson
Verified Buyer
“These joints look absolute gas in hand, totally hyped to wear them.”
Helpful Report
Posted 2 months ago
Taylorslover
Verified Buyer
“Guided me to the shoe I wanted real one, super dope customer service all around.”
Helpful Report
Posted 2 months ago
Novelship Pte. Ltd. is rated 4.8 based on 12,084 reviews
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