Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.81

4.8 Rating 10,180 Reviews

97 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 10,180 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

Visit Website

Write Your review

Tell us how Novelship Pte. Ltd. made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Novelship Pte. Ltd. 5 star review on 4th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service replied fast and guided me through my order nicely. Easy peasy experience, love it.”

Helpful Report

Posted 4 weeks ago

“Box came in good shape, shoes untouched. Delivery a bit slow, but the condition made up for it, not bad lah.”

Helpful Report

Posted 4 weeks ago

“First pair didn’t pass checks, so had to wait a bit longer. But updates were clear and the replacement came perfect fair trade, mate.”

Helpful Report

Posted 4 weeks ago

“Found this pair cheaper here than anywhere else, and the quality’s unreal. What a proper score!”

Helpful Report

Posted 4 weeks ago

“Packaging was tidy, trainers arrived pristine. Looked brand new, top marks.”

Helpful Report

Posted 4 weeks ago

“Chat was fast and easy, got everything sorted on the spot. Service that actually feels human, love it.”

Helpful Report

Posted 4 weeks ago

“Courier showed up early, no delays or excuses. Fast and reliable, can’t complain about anything istg.”

Helpful Report

Posted 4 weeks ago

“Harga cun meletop, kualiti pun mantap habis. Memang rasa macam menang besar weh.”

Helpful Report

Posted 4 weeks ago

“Barang sampai okay, cuma lambat sehari. Tapi still dalam keadaan tip-top, so boleh la bagi empat bintang.”

Helpful Report

Posted 4 weeks ago

“CS memang power, terus bantu bila aku tersilap isi alamat. Tak sampai 5 minit semua settle.”

Helpful Report

Posted 4 weeks ago

“Barang sampai cepat betul, courier pun siap call sebelum hantar. Memang puas hati dengan servis ni.”

Helpful Report

Posted 4 weeks ago

“Pair pertama tak lepas masa check, jadi kena tunggu sikit. Tapi diorang update cepat dan pair baru memang padu berbaloi tunggu.”

Helpful Report

Posted 4 weeks ago

“The chat rep was a star, sorted my size issue straight away. Quick, polite, and genuinely helpful.”

Helpful Report

Posted 4 weeks ago

“Delivery was spot on, arrived bang on time with no issues. Smooth from start to finish, thanks!”

Helpful Report

Posted 4 weeks ago

“Price was fair for the quality, no strange additionals. Feels like I got a proper bargain!”

Helpful Report

Posted 4 weeks ago

“Support team were sound, helped my mix-up in minutes. Top-notch service all round.”

Helpful Report

Posted 4 weeks ago

“Packaging was firm and the box came spotless. Trainers looked like they’d just come off the shelf.”

Helpful Report

Posted 4 weeks ago

“Delivery was slightly delayed, but the package came in perfect condition. Worth the wait, honestly.”

Helpful Report

Posted 4 weeks ago

“Box came in perfect shape, you can tell they pack with care.”

Helpful Report

Posted 4 weeks ago

“The chat rep was awesome, helped me fix my address easily. Also really friendly, fast, and super polite.”

Helpful Report

Posted 4 weeks ago

Novelship Pte. Ltd. is rated 4.8 based on 10,180 reviews