Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.78

4.8 Rating 12,162 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 12,162 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 19th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful awful company, ordered 2 pairs of trainers and a hoodie and to date no communication from the company and the items have not arrived. Still waiting months later, no clothes and no refund! Avoid at all costs!!”

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Posted 1 year ago

“Scamming twats. Took my money but haven’t delivered the goods. Shocking avoid at all costs. These criminals”

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Posted 1 year ago

“Awful communication.So disappointed in how I was treated by this company! Do not use!!!!”

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Posted 1 year ago

“Fake waste of time beware scam you wont receive anything and get scammed out of your money”

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Posted 1 year ago

“Absolutely horrendous service, first they state the product is original and then back track on their words and state the product is not authentic. Very suspicious activity. I would avoid purchasing from here. Extremely unreliable. More than likely selling fake rip offs ordered from China!”

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Posted 1 year ago

“Really bad service all round not happy with their customers service”

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Posted 1 year ago

“Shocking service, goods never shipped, no money returned yet. No response from them. Do not buy from this company.”

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Posted 1 year ago

“Very bad service not happy”

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Posted 1 year ago

“Customer service was a disgrace, felt like I was being played. Ordered some trainers, after a month they did not arrive, when I finally got in touch I was fobbed off with a story & eventually got my refund after many attempts.”

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Posted 1 year ago

“make ur shipping and delivery faster and accurate”

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Posted 1 year ago

“My sneakers still not delivered after 19 days after purchase!”

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Posted 1 year ago

“This pair’s perfect for my rotation. Super fast shipping and flawless condition”

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Posted 1 year ago

“An iconic pair — they nailed the retro vibe. Arrived verified and box was untouched”

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Posted 1 year ago

“Love the design and layering. It’s unique without being too loud. Happy with the speed too!”

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Posted 1 year ago

“You can’t go wrong with a classic. Quick delivery and product was as described — brand new!”

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Posted 1 year ago

“Crisp, clean and came faster than expected. Tracking updates were super helpful too”

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Posted 1 year ago

“These are beasts in person! Super comfy and the process was smooth from payment to doorstep.”

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Posted 1 year ago

“Unreal comfort. Took a week to arrive and came in perfect shape. Will be buying again!”

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Posted 1 year ago

“A staple pair — arrived in 6 days to Christchurch. Everything was verified and packed perfectly.”

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Posted 1 year ago

“Shipped fast and arrived in mint condition. My first order from Novelship and definitely not my last!”

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Posted 1 year ago

Novelship Pte. Ltd. is rated 4.8 based on 12,162 reviews