Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.77

4.8 Rating 12,447 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 12,447 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

Visit Website

Write Your review

Tell us how Novelship Pte. Ltd. made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Novelship Pte. Ltd. 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The support team was the best so far, they were easy to talk to and straight to the point.”

Helpful Report

Posted 10 months ago

“Harga betul-betul baik padu dengan kualiti. Rasa macam beli kasut mahal tapi bayar harga jimat.”

Helpful Report

Posted 10 months ago

“Barang dibungkus kemas, kotak sampai elok tanpa rosak. Nampak betul mereka jaga barang.”

Helpful Report

Posted 10 months ago

“They had my question answered in minutes, the team was really great and patient. Proper good service, mate.”

Helpful Report

Posted 10 months ago

“The sneakers turned up exactly when they said it would, sweet as.”

Helpful Report

Posted 10 months ago

“呢間 Novelship 真係唔錯喎。啲嘢寄嚟香港算係幾撚快，冇拖到我火起。包裝都OK，件貨冇爛冇花。價錢唔算最平，但起碼唔呃人，整體嚟講都算抵。下次應該都會再幫襯。”

Novelship Pte. Ltd. 5 star review on 16th December 2025

Helpful Report

Posted 10 months ago

“Price was really great tho, the quality hit way above expectations, solid pickup.”

Helpful Report

Posted 10 months ago

“しっかり梱包されていて、箱もとても綺麗でした。新品そのままで安心しました。”

Helpful Report

Posted 10 months ago

“出貨速度很快，時間抓得剛剛好。整體流程順順的，真的很安心。”

Helpful Report

Posted 10 months ago

“價格透明又實在，品質完全對得起價錢，買到真的很爽。”

Helpful Report

Posted 10 months ago

“So happy before Christmas i got the kicks right on schedule. Timing just nice, shiok experience.”

Helpful Report

Posted 10 months ago

“Had a lot of questions and the staff explained everything clearly. Very steady service, no stress lah.”

Helpful Report

Posted 10 months ago

“Worst customer service. It has been over 2 weeks since my order. My item hasn’t been shipped despite the original estimated delivery date being 10days ago. I have emailed and the customer will reply once and then not to any follow up emails. Save your money!”

Helpful Report

Posted 10 months ago

“Packaging was bomb, everything arrived perfectly intact. Shoes looked shop-fresh.”

Helpful Report

Posted 10 months ago

“Found a real bargain for a shoe, it was sold out elsewhere. For that price, honestly couldn’t pass it up!”

Helpful Report

Posted 10 months ago

“Price is fair shoes are nice. Overall, it’s good af. Would cop again”

Novelship Pte. Ltd. 5 star review on 15th December 2025

Helpful Report

Posted 10 months ago

“配送は日本まで思ったより早くて、全体的に満足です。商品も問題なく、クオリティは普通に良いと思います。この値段ならOKかな。また機会があれば利用したいです。”

Helpful Report

Posted 10 months ago

“Wasn't sure about ordering from Novelship,but had nothing to worry about, trainers were perfect, customer service was first class, will definitely use Novelship again if I can't find the trainer I'm looking for in the UK.”

Helpful Report

Posted 10 months ago

“The worst online buying experience ever! The Nike GO FlyEase shoes arrived too small. Before I could return the shoes, I had to pay $192 to Novelship as a processing fee. This was more than the price of the shoes plus freight. I then was made to send the does back with tracking cost $110. Novelship doesn't carry stock. It took 2 months to finally get the right size shoes at a cost of $500, for shoes that cost $150. Don't touch this company”

Helpful Report

Posted 10 months ago

“If I could give a zero, I would! I placed an order this morning and have been trying to cancel it ever since. When I made the purchase, the arrival date was before Christmas. When the order was paid for, the date was suddenty after Christmas. I no longer want the item I ordered but there is absolutely NO way for me to reach anyone. The order has not even been processed yet. I don't even have an email confirmation of my order...so basically, there is nothign I can do and I bet I'll have to pay the 50$ shipping fee for something I have wanted to cancel since the second the payment went through! I am SO frustrated!!!!”

Helpful Report

Posted 10 months ago

Novelship Pte. Ltd. is rated 4.8 based on 12,447 reviews