Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.79

4.8 Rating 11,610 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 11,610 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 6th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shoes were supposed to arrive between December 23 and December 30. Didn’t receive the shoes until January 10. The shoes look fake nothing like the picture. Picture attached.”

Helpful Report

Posted 2 months ago

“I will never buy from This company again. The product took a very long time to come and because of this I needed to purchase something else before they arrived as I needed the shoes for a sporting event. I then wanted to return them when they arrived and I was informed I would only get a third of what I paid for the back. Absolutely ridiculous. Communication was also delayed and overall dissatisfying. Never again!”

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Posted 2 months ago

“Support helped me with my order and it was all good. Straightforward answers and a smooth experience.”

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Posted 2 months ago

“I am really satisfied with the timeline tho, the tracking lined up nicely from start to finish. No stress at all waiting for the good shoes to came!”

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Posted 2 months ago

“Everything was perfectly intact, stayed perfect and the shoes arrived clean and excellent!”

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Posted 2 months ago

“Great experience bcs the shipping was really fast and on schedule. Landed when expected, no stress at all.”

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Posted 2 months ago

“Price was great honestly, no additional fees for checking out. Knowing exactly what I was paying made the buy feel even better.”

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Posted 2 months ago

“呢個價錢配呢個質素，真心覺得抵買，買完都冇後悔。”

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Posted 2 months ago

“包裝處理得好穩陣，鞋盒冇壓痕，對鞋狀態保持得好好。”

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Posted 2 months ago

“客服回覆好快，又肯耐心解釋，幫我搞掂成個訂單流程，真係幾貼心。”

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Posted 2 months ago

“送貨時間掌握得幾好，冇拖冇等，準時收到，體驗算係好順。”

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Posted 2 months ago

“成個物流安排流暢，唔使等好耐就收到貨，效率唔錯。”

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Posted 2 months ago

“Dope! This type shoes were sold out elsewhere and they increase the prices really bad, but found it here with a decent price. Honestly felt like a clutch pickup for that price.”

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Posted 2 months ago

“Got questions and they answered in minutes. The rep broke it down clearly and didn’t rush me! Got the kicks on my hands now!”

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Posted 2 months ago

“Shipping was fast, I got the kicks right on schedule. Showed up exactly before the weekend as expected, no stress at all.”

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Posted 2 months ago

“Securely packaged, no damage during shipment. Box was clean and everything inside stayed put.”

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Posted 2 months ago

“Prompt support, which made for a pleasant experience. Easy back-and-forth and everything got handled fast.”

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Posted 2 months ago

“They take it really serious and well, the package arrived with the box safely neat and tight, everything inside nicely settled.”

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Posted 2 months ago

“Arrival is just as it says. Initial processing a bit slow at first, but once shipped it moved fast, so okay lor.”

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Posted 2 months ago

“First time trying Novelship since they had competitive price, decided to give them a try, satisfied. For this quality, honestly quite worth it sia.”

Helpful Report

Posted 2 months ago

Novelship Pte. Ltd. is rated 4.8 based on 11,610 reviews