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Novelship Pte. Ltd. Reviews

4.8 Rating 11,764 Reviews
96 %
of reviewers recommend Novelship Pte. Ltd.
Company Reviews Metrics Info
4.8
Based on 11,764 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Novelship Pte. Ltd. Reviews

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Maged Idris
Unverified Reviewer
“This website is very unreliable. I have been waiting for my product for over a month now and no updates whatsoever. I have requested a refund and a cancellation for my order, but they are clearly ignoring my request as they are no longer responding. I am certainly not a difficult customer, I understand delays can occur, but this is unacceptable and the delay is way too extreme therefore I would like to be refunded.”
Helpful Report
Posted 11 months ago
Carlo
Verified Buyer
“Perfect neutral pair. Easy to match and even easier to order through Novelship!”
Helpful Report
Posted 11 months ago
Riley
Verified Buyer
“Unique tones and real comfy. Fast delivery and verified couldn’t ask for more”
Helpful Report
Posted 11 months ago
Luca
Verified Buyer
“So wearable and comfy. Arrived faster than most NZ stores could restock!”
Helpful Report
Posted 11 months ago
Ella
Verified Buyer
“These pop so well in the sun. Fast shipping and the box was perfect too!”
Helpful Report
Posted 11 months ago
Dylan
Verified Buyer
“Crazy detail on this pair! Everything came authentic, with solid tracking updates”
Helpful Report
Posted 11 months ago
Layla
Verified Buyer
“Crisp and clean — ideal for everyday. Delivery to Christchurch was a breeze.”
Helpful Report
Posted 11 months ago
Carter
Verified Buyer
“UV colour shift is such a cool touch! Got them in perfect condition and fast.”
Helpful Report
Posted 11 months ago
Zoe
Verified Buyer
“Perfect mix of comfort and class. Shipping to NZ was quicker than expected — 6 days!”
Helpful Report
Posted 11 months ago
Jay
Verified Buyer
“The quality on these is next level. Packaging was solid and shipping was quick.”
Helpful Report
Posted 11 months ago
Mia
Verified Buyer
“These are even prettier in person. Smooth order process and arrived in just under a week!”
Helpful Report
Posted 11 months ago
Lora
Verified Buyer
“Modern and comfortable. Legit service!”
Helpful Report
Posted 11 months ago
Chloe
Verified Buyer
“An old favourite! Was happy to see it available again. Shipped fast, well packed.”
Helpful Report
Posted 11 months ago
Mason
Verified Buyer
“Chunky but light — very comfy. No delays at all, shipping was spot-on”
Helpful Report
Posted 11 months ago
Emily
Verified Buyer
“Great contrast colours, came in flawless condition. Will definitely use Novelship again.”
Helpful Report
Posted 11 months ago
Ugh!
Unverified Reviewer
“Reviews are definitely faked or planned regarding fast shipping and customer service. I ordered something on 4/28 and emailed about it that day. It’s 5/8 and STILL NO RESPONSE… and my shoes are still “shipping to be authenticated” worst customer service and shipping transparency”
Helpful Report
Posted 11 months ago
Liam
Verified Buyer
“Chunky but light — very comfy. No delays at all, shipping was spot-on”
Helpful Report
Posted 11 months ago
Noah
Verified Buyer
“Great contrast colours, came in flawless condition. Will definitely use Novelship again.”
Helpful Report
Posted 11 months ago
Ava
Verified Buyer
“Super clean and versatile. Got to Auckland in just 6 days — easy process”
Helpful Report
Posted 11 months ago
Santa
Verified Buyer
“Overall okay, tapi harap ada live chat support in case urgent. Kasut sampai in good shape”
Helpful Report
Posted 11 months ago
Novelship Pte. Ltd. is rated 4.8 based on 11,764 reviews
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