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Novelship Pte. Ltd. Reviews

4.8 Rating 11,681 Reviews
96 %
of reviewers recommend Novelship Pte. Ltd.
Company Reviews Metrics Info
4.8
Based on 11,681 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Novelship Pte. Ltd. Reviews

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Velvetcanyon
Verified Buyer
“Customer service was super responsive, answered all my questions in minutes. Real people, real help, love that.”
Helpful Report
Posted 5 months ago
Urbangleam
Verified Buyer
“Order came earlier than expected,the tracking is really on point. Everything ran smoothly start to finish.”
Helpful Report
Posted 5 months ago
Nolan Pierce
Verified Buyer
“Trainers came clean and sealed, no scuffs at all. Felt really good when opening the package.”
Helpful Report
Posted 5 months ago
Midnightmesa
Verified Buyer
“Price was totally fair for what I got. Quality’s better than I expected, honestly a killer deal.”
Helpful Report
Posted 5 months ago
Ava Mercer
Verified Buyer
“Support team was polite and efficient, got my issue sorted quick. Took a little longer for confirmation but nothing major.”
Helpful Report
Posted 5 months ago
Felicity Rowan
Verified Buyer
“Trainers came sealed tight and spotless, clearly handled with care. Thanks v much!”
Helpful Report
Posted 5 months ago
Jasper Collins
Verified Buyer
“Package arrived earlier than expected tracking updates were bang on too. Reliable service, cheers!”
Helpful Report
Posted 5 months ago
Crownorbit
Verified Buyer
“First pair didn’t pass checks so it took a few more days to arrive. But they keep update me for everything, the replacement looked fresh, worth the wait!”
Helpful Report
Posted 5 months ago
Teatimehaze
Verified Buyer
“Rep was super helpful and friendly, guided me through the exchange. Sorted in no time, brilliant service.”
Helpful Report
Posted 5 months ago
Eliza Havers
Verified Buyer
“You don’t get steals like this often, super great! Proper deal for the quality.”
Helpful Report
Posted 5 months ago
David Yeo
Verified Reviewer
“Avoid Novel Ship Terrible experience from start to finish. My shoes were promised to arrive within 1–3 days but didn’t show up for 14. When I reached out for compensation, they refused to offer anything. Completely unreliable and unprofessional — save yourself the trouble and shop elsewhere.”
Helpful Report
Posted 5 months ago
Pounamupulse
Verified Buyer
“Box came tidy and solid, not a dent in sight. Trainers looked brand new, bloody brilliant.”
Helpful Report
Posted 5 months ago
Sienna Taiao
Verified Buyer
“Found this pair for a really good worth! Couldn’t ask for a better deal, mate.”
Helpful Report
Posted 5 months ago
Aotearaglow
Verified Buyer
“Chat was fast and smooth, the rep actually knew their stuff. Sorted everything straight away!”
Helpful Report
Posted 5 months ago
Maia Henare
Verified Buyer
“Packaging was snug and neat, shoes arrived really safe. Proper care shown, tidy job.”
Helpful Report
Posted 5 months ago
Kiwisojourn
Verified Buyer
“Courier rocked up early, tracking updates were bang on. Whole process couldn’t be easier.”
Helpful Report
Posted 5 months ago
Brandon Kwan
Verified Buyer
“鞋盒乾淨完整，包裝好穩。拆開見到對鞋完好無缺，好正心情！”
Helpful Report
Posted 5 months ago
Chloe Cheung
Verified Buyer
“Chat回覆快又準，態度超好。整個過程順到不得了，好推薦。”
Helpful Report
Posted 5 months ago
Neonpei
Verified Buyer
“發貨比想像中快，前一日仲話派送中，第二日就到咗，好爽！”
Helpful Report
Posted 5 months ago
Dimdrip
Verified Buyer
“價錢合理又透明，冇額外收費。質量又正，超值！”
Helpful Report
Posted 5 months ago
Novelship Pte. Ltd. is rated 4.8 based on 11,681 reviews
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