NOXEN Reviews

Name: NOXEN
Address: 12b, Kopukairoa Boulevard, Papamoa
Rating: 4.93

4.9 Rating 1,136 Reviews

99 %

of reviewers recommend NOXEN

4.9

Based on 1,136 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

NOXEN 5 star review on 17th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my Brave hats, I now own 5! My last order wasn't packaged to the normal quality and standard of presentation that I have had, however my hat was ok. Cheers, Marti”

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Posted 1 year ago

“Very easy to deal with fast shipping.”

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Posted 1 year ago

“Fantastic customer service, really above and beyond. Great product feels nice to wear, we got the pro poncho. Thank you”

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Posted 2 years ago

You're very welcome Lauren glad you're enjoying the poncho!

Posted 2 years ago

“Great shopping experience. Purchased 4 rash shirts for family Christmas presents and had them delivered to the recipients 👍🏽 Gifts arrived a week before we did!”

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Posted 2 years ago

“Great hooded towels for kids who are in and out of the water constantly. Lovely material, only downside is that they take quite a bit of time to dry out thoroughly. Would definitely recommend.”

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Posted 2 years ago

“Very cool hat. Happy with the quality even though I was shocked to see they are made in China. For some reason I thought they were NZ made. Still love it though :)”

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Posted 2 years ago

Thanks Haley, we have tried and tried to get made in NZ but can't! We do give back to offset and everything else is NZ beneficial x

Posted 2 years ago

“Very prompt in sending product. The hat is nice. lt would be good to have a natural product as the hat band to accompany the wool of the hat.”

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Posted 2 years ago

Thanks for the review Huia! The hat band is genuine leather :)

Posted 2 years ago

“I purchased 3 of the hooded towels. Delivery was prompt, towels in the bags are fantastic. Quality very good and sizing on point. I'm looking forward to summer. I would purchase again. Thank you”

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Posted 2 years ago

Cheers Kirstin, we are stoked that things went really well and you are happy.

Posted 2 years ago

“Love my new potae, took a while to get here but was worth the wait. The ability to tighten using the band is awesome, can't wait for summer to arrive to use kia ora”

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Posted 2 years ago

Kia Ora! Sorry ot wasn't as smooth as we would have like with the speed to get to you, always trying to improve this area when issues pop up. Enjoy!

Posted 2 years ago

“Pur hading and delivery was excellent. The product didn't match exactly that was shown online. Not to worry, its only a surfboard sock.”

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Posted 2 years ago

Thanks for clarifying the issue on the phone just now Mara, I have updated the images so it is clearly green / green and not green / black :)

Posted 2 years ago

“Easy pick up location and very responsive to emails Was a gift so hoping it meets the requirements ;)”

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Posted 2 years ago

Thanks Kathryn, I'm sure it will but if the size and colour isn't right we can always swap! Cheers

Posted 2 years ago

“Love my new toweling change robe. It's well made and the toweling is good quality. My only issue is aot of fluff still coming off on me post swim despite multiple washes. Hoping that will settle soon.”

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Posted 2 years ago

Thanks for the review Steven. It helps if you can put the poncho in the dryer on an airing setting to pull the small pieces of fluff (dry). If it is anymore than small fibres please let us know.

Posted 2 years ago

“Good price and great quality - sizing is bang on”

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Posted 2 years ago

Thanks Justine!

Posted 2 years ago

“Luv my new tank 🏄 great easy pick up option”

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Posted 2 years ago

So glad to hear, thanks so much Julie!!!

Posted 2 years ago

“Very professional and pays attention to the small detail. Delivery was swift and product is fantastic. Thank you very much.”

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Posted 3 years ago

Thanks so much for pointing out our attention to details, that mean a lot. Cheers, Todd :)

Posted 3 years ago

“Great response to order, with a fabulous product. We will be buying again in the future”

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Posted 3 years ago

Thanks Adam, so glad to hear! See you soon!!!!

Posted 3 years ago

“Easy pick up and prompt replies - would highly recommend 👍🏻”

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Posted 3 years ago

Cheers Zoe, good to hear!!

Posted 3 years ago

“Super happy with the towels, they’re lovely and thick and dry so well. They’ve been perfect for school swimming- my children are at ages they’re getting shy changing in front of others. I’d happily recommend them.”

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Posted 3 years ago

So glad to hear Olivia and we hear you on those growing kids, ours are the same. Thank you!

Posted 3 years ago

“Worth the wait, only a 4 star rating because there was a bit of a wait for the colour & size hooded towel I was after but the product was awesome. Hopefully I'll win the $50 voucher because now my wife wants one”

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Posted 3 years ago

Thanks Phil, hopefully the 20% discount from the back order sales makes up a bit for the delay. We very much appreciate the feedback! Enjoy and good luck!

Posted 3 years ago

Thanks Phil, appreciate the the feedback and review!!!!!

Posted 3 years ago

NOXEN is rated 4.9 based on 1,136 reviews