NOXEN Reviews

Name: NOXEN
Address: 12b, Kopukairoa Boulevard, Papamoa
Rating: 4.93

4.9 Rating 1,136 Reviews

99 %

of reviewers recommend NOXEN

4.9

Based on 1,136 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

NOXEN 5 star review on 17th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was super fast after ordering during the Black Friday sales and the team was AMAZING when I had to exchange half of what I bought for smaller sizes!”

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Posted 3 months ago

“Although the products were held up at shipping I was kept fully informed about what was happening and whether I wanted the address changed in case we were going away for Christmas. Very good customer service. Thank you!”

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Posted 3 months ago

“???????????”

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Posted 3 months ago

“Excellent poncho towels”

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Posted 3 months ago

“Excellent turnaround and we were very happy with delivery. We loved that you can personalise the poncho. We're just not sure how to get rid of the shedding because after a run in the washing machine and dryer it's still leaving fuzz behind on the second or third use.”

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Posted 3 months ago

“Communication about delivery process & time could be improved Plus I do not consider myself "slim" but the "medium" ie.110 cms seemed a little big!”

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Posted 3 months ago

“Excellent service. Just wish there were more colours.”

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Posted 3 months ago

“Looks good, good quality, just have to see if fit ok as Xmas presents”

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Posted 4 months ago

“Best thing ever. Used every day when we are swimming.”

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Posted 4 months ago

“Why is the inside pocket upside down? Good quality ..perhaps a pinker pink for wee girls would be nice?”

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Posted 4 months ago

“A little bit too large, but I am very impressed with the product.”

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Posted 5 months ago

“We ordered 2 adult ponchos. They do exactly what they say, allow you to change easily and discreetly in public. I feel the basic model should have a zip on the pocket without charging more. Swift delivery and a clear indication that there is a wait time for colours or sizes not in stock.”

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Posted 7 months ago

Thanks so much for taking the time to complete such a comprehensive review, it really is appreciated.

Posted 6 months ago

“Bought as a gift which was couriered directly. It has been warmly received thank you. Only concern was that package had no return address so if it had gone astray, it may not have been recovered. Disappointed to see you offering free delivery shortly afterwards.”

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Posted 8 months ago

“Purchased a towel for my wife as a Mother’s Day gift from our boys. Payed extra for a embroidery of the word “Mum”. Unfortunately it wasn’t worth the $10 more as it’s a lot smaller writing than what it was made out to be and difficult to read.”

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Posted 10 months ago

“Love the towels they are very good quality and withstand a full day in the water! The Brave T-shirt is a very good style and design in terms of fit. I’ve ordered another one.”

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Posted 1 year ago

Hey Glenda, thanks so much for your positive feed back and support! We love that you are supporting both brands and loving them. Enjoy!

Posted 1 year ago

“Brilliant service and a lovely hat”

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Posted 1 year ago

“Great service and delivery timeframe. Would have a five stars if it wasn't an error on the item. But, the after sale service did a great job to replace it quickly. So, we will buy here again and we recommend.”

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Posted 1 year ago

Mylene, thank you for your patience with the error! Although we try our very best to make sure nothing goes wrong there is the odd occasion something does happen and our teams goal when that happens is to make sure we fix it fast and right! Thank you again and enjoy!!

Posted 1 year ago

“Love my hat.”

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Posted 1 year ago

“The Noxen hooded towels are great. Awesome quality and the family loved them”

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Posted 1 year ago

“Will buy another hat :)”

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Posted 1 year ago

NOXEN is rated 4.9 based on 1,136 reviews