O2 Reviews

1.4 Rating 1,055 Reviews

8 %

of reviewers recommend O2

Company Reviews

Questions

Metrics

1.4

Based on 1,055 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Customer Service

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I am going to make my payment for my phone bill when I get paid and when the phone contract is up for a upgrade I won't be interested in the upgrade as I am late with my payment and I have been hounded for the payment and when I want to change the payment date I can't and I can't speak to the o2 customer service team all I receive is the automated service so I won't be interested in the upgrade in future

Helpful Report

Asked by Adrian Brown (3 weeks ago)

Whh don't you answer my calls,you funking usless company,and you can stick your bill,where the sun don't shine,absolute nightmare company

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Asked by Brynley Mullett (1 year ago)

Who do you report your staffs racist attitudes or Shops policy to act in a racist manner or do you try covering it up???

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Asked by Mr Reid (3 years ago)