O2 Reviews

1.68 Rating 447 Reviews
14 %
of reviewers recommend O2
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.28 out of 5
Returns & Refunds
Refunds Process
Difficult
Get Answers to Your Questions

Ask a question and get answers from people who are customers of O2.

Visit Website
How do I contact O2?
(1 month ago)
You can contact O2 by Live Chat, Telephone and Email.
(1 month ago)
72.37%
Industry Average
Absolutely poor customer service. Not recommended to anybody.
- Anonymous
Today I spoke with Ramajor from O2, his customer service was outstanding, he went above and beyond and i would happily deal with someone like this everyday. He was understanding of my needs, tried everything he could to offer me the best deal and thank you to his support I came away with a great deal and the phone I wanted. Highly recommend
- Anonymous
Would just like to personally thank Shelley Barnes at O2 customer service she resolved an issue today with my phones which I did not think was possible, it is sales advisors like you which makes me continue to stay with O2 as my network provider. Amazing job thank you so much.
- Shona