O2 Reviews

1.68 Rating 447 Reviews
14 %
of reviewers recommend O2
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.28 out of 5
Returns & Refunds
Refunds Process
Difficult
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How does O2 deliver?
(1 month ago)
O2 delivers items by Postal Service and Courier.
(1 month ago)
E

Delivery - Slow

38.46%
Industry Average
Called O2 again, who said that it WILL be delivered, but to simply refuse delivery.
- Daniella Ramos
I was advided all I had to do is reject the delivery of the new phone with the courier as well as upgrade which would mean another phone would be sent out (the same make) which I would accept.
- matt
bought a phone from O2 ,due for delivery Monday ,delivery delayed !!! Rang up told it would be delivered Tuesday ,Guess what delivery delayed !! Does anyone know what they are doing at O2? SPENT 40 MINUTES ON PHONE TRYING TO SORT THIS OUT STILL NON THE WISER!!! Order number ms-309928718
- MARK