O2 Reviews

1.68 Rating 447 Reviews
14 %
of reviewers recommend O2
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.28 out of 5
Returns & Refunds
Refunds Process
Difficult
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How long does O2 take to deliver?
(1 month ago)
O2 normally delivers next Day.
(1 month ago)
E

Delivery - Slow

38.46%
Industry Average
Spent over an hour on the website just trying to purchase a new phone only to find out O2 are unable to deliver to an address that is different from the address your credit card is registered to (even though every other company offers this in the form of delivery addresses / billing addresses).
- James