“I would have to say this company is very professional, customer's purchasing record have been kept forever. We requested the original invoice from them for our purchase in 2019 for insurance purposes, Oak Furniture Store immediately react with the email copy. Our insurance claim is now under way, we would come back for our new furniture once funding is approved. North Shore- Auckland”
Hi Kara, We are very sorry to hear that your house was affected by the storm last week. Please let us know if your insurance would need anything else from us. - Team Oak Furniture Store & Sofas
“Our house was flooded last week in Napier, our insurer would require a copy of the invoice for our furniture purchase 5 years ago. We could not find a hard copy of it, we sent an email to Oak Furniture Store & Sofas, we were impressed that they still kept the copy for us in their record, and we received the invoice copy on the second day by email. A big thank you to the team at Oak Furniture Store & Sofas.”
We are very sorry to hear that your house was affected by the storm last week. Please let us know if your insurance would need anything further from us. - Team Oak Furniture Store & Sofas
“We have several pieces of furniture purchased from this Oak Furniture Store company. All are of good quality and were delivered well-protected and on time.”
“What a beautiful showroom here. Our shopping experience was very relaxed, the sales guy was very helpful and knowledgeable very pleased with our purchase.”
“Excellent website with unbelievable choices. We are most appreciative of the quality design, finish, and solid oak construction of our sideboard. It arrived on the day of our choice, in a narrow time slot of our choice, and placed in exactly the position of our choice by two polite and cheerful couriers. As a bonus the inch thick top was protected by a sheet of three-ply hardwood between two sheets of cardboard. The plywood is long sought to finish the curve behind the bottom step of our son's gallery staircase. Three-ply is virtually unobtainable anywhere. Like children, we are playing delightedly with the box! Many thanks for your truly outstanding service.”
“Very helpful and knowledgeable staff. I bought a sideboard, and the showroom staff explained everything clearly, from delivery to how to polish the wooden surface.”
“Team of the OAK furniture store is very friendly and supportive with good knowledge. Lovely good quality wooden furniture. I really recommend people purchase from OFS.”
“Brilliant service both online and showroom. My dining table and chairs were delivered weeks earlier than expected, which was pleasing. The delivery lads were very professional. They cleared and took away all the packaging afterward and I was very impressed. I placed my order online. The dining table is made from top quality Oak wood, is very heavy, and is very well made. The chairs are beautiful. Very pleased with the service from showroom to delivery.”
“we found Oak Furniture Store on Google, from the moment we stepped into the showroom, we were greeted and informed if we needed assistance that they were there. Inquired about a few things that we were interested in online and they were able to provide further information. The team had very good knowledge about the wooden products and give us a lot of tips on how to care after purchase.”
“Just had all my living room furniture delivered by Oak Furniture Store 😀 was called an hour before to say they were on their way and yes came within the time they had given me they were very friendly and polite they covered my flooring before coming into my home they were very careful with the boxes and mindful of not to cause damage to my deco they also put the furniture where I asked them too everything was spot on from the phone call to them leaving THANK YOU.🥰”
“We were left to browse, I do not like when someone pounces as soon as you enter the store. When we made our decision the advisor was very helpful, answered all our questions, set the delivery date & time, and helped with our purchase.”
“The best furniture shop that I have had in 70+ yrs, from entering the shop to delivery and putting together the beautiful furniture which took 3 weeks to arrive. Everyone from sales to delivery went out of their way to make my wife and myself feel like very Special/important customers with their very friendly, helpful disposition, I would recommend this to anyone needing beautiful Furniture.”
“Had a great shopping experience at the showroom in Mt Wellington. We bought 3 Loki seaters Sofa from Jin, a very kind service man. We will be going again for cabinets for our house.”
