“I recently purchased a large Seattle entertainment unit, an Oslo console, a Seattle chest of drawers, some Seattle dining chairs and an Oslo table. The table is on pre-order due late August. Everything else has arrived and I'm very pleased with all of the pieces. They look really lovely and fit their purpose well. I personally found Ashley to be really helpful every time I phoned or had a change of mind about styles etc. She is a lovely softly spoken representation of good customer service. She kept me informed about the dates the items would be sent. The only thing that I'd suggest is that I would prefer the drawers on each item to have runners, other than that I recommend the lovely furniture from The Oak Store NZ highly. It all arrived by truck, extremely well packaged and in excellent condition.”
“At this stage have bought 4 bedside tables and one chest of drawers. Great that they do not come flat packed. Arrived well packed and we are delighted with them and will be making further purchases,Raewyn and Graham Henry”
“We bought a French rustic style oak dresser and waited three weeks for it to arrive... but it was worth the wait! Mum loves her new dresser. It arrived very well packaged, fully assembled. It looks amazing and the drawers move smoothly and easily. Very happy with our purchase. Thanks!”
“Very happy with my new cabinet, bought for additional kitchen storage. It arrived very well packed, and it was easy to do the minor bits of assembly needed. Delivery took a bit longer than expected, but as I bought during a Sale, I assumed the dispatchers were busy.”
“I love my shoe cabinet that fits perfectly at my front door. Great to keep things on top as well like my keys and also keep art or photos to display.”
“Overall, I was very happy with my experience at Oak Furniture Store & Sofas.
For the first time, I ordered the Berlin Bookcase in Small and Medium. The items arrived within about 7 days or so. No damage. Exactly, as represented on the website. Great value for money, I felt, being Solid Oak and I managed to buy on sale. :-) The staff were extremely helpful throughout, both on the 0800 phone and via email, during the process of arranging my order and shipping delivery.
I also have ordered the Oslo Shoe Cabinet in the larger size, so it has a 10 week time delay due to its competitive pricing. Looking forward to that! Thank you Oak Furniture :-)”
“I love my solid oak sideboard, chosen to fit into a small space. It is very well finished and sturdy, and was also well packed so there was no damage in transit. I was amused that the few instructions to fix the handles and legs were in Korean but the unit was mostly assembled so it wasn't important. Communication with Oak Furniture has been excellent. I recommend the company and this product.”
“Ordering process was easy, our order of instocked items were arrived within two weeks. We have also ordered some items under Pre Order Special Catagory, which we have been advised delivery to be made in the 8 to 10 weeks. We thought It is quite good for having some pricing benefit by the waiting time.”
“Worthy of the highest starts, I recommneded OFS in every respect, professional and friendly staff, their furniture seem expensive but proven to be value for their prices. We ordered large buffet table and dining suit, it is managed to be delivered in the second week, everything are safely arrived. Very efficient.”
“Customer service is excellent. The sales consultant listened thoroughly to our explanation of our requirements and helped us find the right chair for our needs. Very good to know a lot about the wood work knowlegde to choose the solid wood furniture. And lovely layout of the shop. I will be be back again.”
“We were very happy with our pruchase of a pair of chest of drawers from Oak Furnitur Store showroom in Auckland. We were serviced by Allen, who is freindly and very informative about timber types, give us a lot of help withour pushy the sales. Delivery service has been a week earlier than expected. The driver is nice, helpful, the item came in wel packaged.”
