OasisSpace Reviews

Name: OasisSpace
Address: 501 Silverside Rd, Wilmington, Delaware
Rating: 4.31

4.3 Rating 622 Reviews

83 %

of reviewers recommend OasisSpace

4.3

Based on 622 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

csr@oasisspace.com

Location:

501 Silverside Rd,
Wilmington
Delaware
19809

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OasisSpace 5 star review on 15th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Two issues: the front wheels do not track properly. They continually try to pull right or left. It’s difficult to push a chain but easy to pull a chain. I believe the offset is insufficient. The 4 inch adjustment is not enough for me. I’m 5’9 . I could use at least another inch or two. It’s better to have extra height adjustment than not enough.”

Helpful Report

Posted 3 years ago

“This walker is top heavy so if you aren't careful you will tip forward.I attempted to send it back however the charges to send it back were 66.00.The unit cost 139.99 and Oasis offer me 30.00 refund to just keep it, so i had really no choice but to except the offfer. I will donate the walker, but i would not recommend buying from this venue.”

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Posted 3 years ago

“Both items ordered exceeded expectations in quality and value and looks. Shipping was surprisingly fast. Other mail order companies would do well to study your policies. Very happy, thank you..”

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Posted 3 years ago

“The best walker out thrre!!!!!”

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Posted 3 years ago

“I bought it to make my vacation easier. I am going on a cruise. It was easy to put together. I did move it from the front of the house to the back and it was very smooth getting thru the house.”

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Posted 3 years ago

“My order was filled and shipped promptly. Great service! It arrived 6 days after I placed the order, and was delivered by FedEx.”

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Posted 3 years ago

“Meets my expectations! Works on gravel, pavers and grass just fine. One can't put their weight on the front wheels, it's too much but if one stands up straight the walker just plows along. My cell phone fits face down under the lift handle and thus stays available. I found the bag too clumsy to use, much prefer a vertical bag or basket but this is the only negative.”

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Posted 3 years ago

“Meets 11 of my 12 desired features. Very glad to have it. Thanks!!”

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Posted 3 years ago

“Kelly was absolutely wonderful in resolving my issues. I don't think I could find another customer service person that was friendly, professional, apologetic, and quick to resolve issues.”

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Posted 3 years ago

“I contacted OasisSpace regarding a broken bolt that I needed for my Scooter. Kelly was fast to help me and diagnose the issue. I received the part later afteward. Very happy with the experience. Great customer service!”

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Posted 3 years ago

“Product is exactly what we needed and is just as advertised. My client is able to take a shower for the first time in months. Thank you.”

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Posted 4 years ago

“While on vacation from Belgium to the USA, my dad unfortunatly had to stay in hospital. He needed a walker on his holiday. I choose the OasisSpace walker for the big wheels and also it folded up to a real small item. The big wheels are a big advantage and is very practical. The included bag made it easy to travel back to Belgium. However we had a small problem about missing spare parts. Since we got back to Belgium this was not evident to solve. But a nice e-mail from Ivy from Oasis brought us the perfect solution! So I have nothing more then very positive words for the walker itself and also the from the company Oasis.”

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Posted 4 years ago

“I did not get the buy one get one offer as stated. They didn't bother to apply to my purchase.”

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Posted 4 years ago

“Easy site to use and order from. Pricing and shipping are very reasonable. Being a disabled veteran, I’m grateful OasisSpace offered a military discount too.”

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Posted 4 years ago

“A very good product.”

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Posted 4 years ago

“I've had my upright OasisSpace walker for 2 yrs. I absolutely love it. It has made my life so much better! I would definitely recommend this.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“first rough ground that works. real wheel and air tires that make it very stable. i am the bonic man of 75 years.i love it.”

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Posted 4 years ago

“The ordering process was easy. The information provided useful.”

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Posted 4 years ago

“Great product.”

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Posted 4 years ago

OasisSpace is rated 4.3 based on 622 reviews