Name: O'Briens Wine
Rating: 4.73

“Perfect and beautiful wine as always!”

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Posted 2 years ago

“Great website, tonnes of options for gifts and quick delivery”

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Posted 2 years ago

“Lovely wines. Great refreshing taste of summer in a bottle. Good fruit and minerals with tingling bubbles”

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Posted 2 years ago

“Easy to order and quick delivery. Very good.”

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Posted 2 years ago

“Hannah went above and beyond!! Best customer service I have received. I had a package delivered by UPS who OPENED MY FRONT WINDOW and dropped the 2 packages(which contained chocolates) on my G.S's dog bed. My dog just had major Knee surgery, can't walk and is confined to a 2x2m area for 4-6months. Not only invading my privacy, potentially complicating my dogs recovery and nearly needing another vet visit after getting at the chocolates but it's also meant to be signed by an adult. I was more than furious! After contacting 4 different UPS staff members who said they "disciplined" the driver, they apologised and offered me a refund if I contacted O'Briens and get them to request it. Hannah like anyone else was mortified by the experience I received and got on to the UPS managers. Unfortunately and not surprisingly UPS are useless, only asked if the bottles were damaged and didn't seem to care very much in the end. Hannah was not happy with UPS's answer and said she will follow up on this again. Even though this experience had nothing to do with O' Briens, they did not want to be associated with that disgraceful service from UPS. Hannah and O'Briens not only gave me a very generous gift card to aplogise but Hannah personally sent out treats to my dog wishing her the best in her recovery. Honestly can't thank Hannah and the O 'Briens team enough for their support, generosity and efforts. If only all customer service was at this level. Thank you Hannah, you deserve a raise 👏.”

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Posted 2 years ago

“Hannah went above and beyond!! Best customer service I have received. I had a package delivered by UPS who OPENED MY FRONT WINDOW and dropped the 2 packages(which contained chocolates) on my G.S's dog bed. My dog just had major Knee surgery, can't walk and is confined to a 2x2m area for 4-6months. Not only invading my privacy, potentially complicating my dogs recovery and nearly needing another vet visit after getting at the chocolates but it's also meant to be signed by an adult. I was more than furious! After contacting 4 different UPS staff members who said they "disciplined" the driver, they apologised and offered me a refund if I contacted O'Briens and get them to request it. Hannah like anyone else was mortified by the experience I received and got on to the UPS managers. Unfortunately and not surprisingly UPS are useless, only asked if the bottles were damaged and didn't seem to care very much in the end. Hannah was not happy with UPS's answer and said she will follow up on this again. Even though this experience had nothing to do with O' Briens, they did not want to be associated with that disgraceful service from UPS. Hannah and O'Briens not only gave me a very generous gift card to aplogise but Hannah personally sent out treats to my dog wishing her the best in her recovery. Honestly can't thank Hannah and the O 'Briens team enough for their support, generosity and efforts. If only all customer service was at this level. Thank you Hannah, you deserve a raise 👏.”

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Posted 2 years ago

“The recipient was very surprised by it and loved it.”

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Posted 2 years ago

“everything was absolutely perfect, the only thing I find annoying is the amount of packaging used. i don't understand why when a case of wine is ordered it can not be delivered in its original box instead of the 40 trees used to repackage and fill the recycling bin”

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Posted 2 years ago

$Read O\'Briens Wine Reviews$

Hello, Thank you for your order and delighted your order arrived intact and safe. All of our orders are packed to avoid any damages in transit. We apologise for its bulky nature but as a company we have committed to reducing our footprint with our packaging and so do not use single-use plastic in our shipping. Please note that the outer box is fully recyclable and the inner 'egg carton' packaging is fully compostable. If I can be of any further assistance please do not hesitate to contact me. Kind regards, O'Briens Team

Posted 2 years ago

“Quick easy as well as great value”

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Posted 2 years ago

“Hassle free, delivery within 2 days from order. Excellent service.”

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Posted 2 years ago

“Found this Gin in Marbella Spain and fell in love with it”

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Posted 2 years ago

“ordered one day and delivered the next. Can't get better than that”

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Posted 2 years ago

“Excellent service, the bottles arrived promptly and were packed with utmost care.”

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Posted 2 years ago

“Hassle free, delivery within 2 days from order. Excellent service.”

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Posted 2 years ago

“Always pleasant, knowledgeable and helpful in store and the online service is very easy and efficient. Thank you, Joe.”

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Posted 2 years ago

“everything was great, thank you!”

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Posted 2 years ago

“Sent as a present and it was very well received”

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Posted 2 years ago

“Fantastic customer service and punctual delivery to match!”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Great service as usual from O’Briens Keep up the good work”

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Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

O'Briens Wine Reviews