O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.73

4.7 Rating 6,495 Reviews

94 %

of reviewers recommend O'Briens Wine

4.7

Based on 6,495 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 23rd April 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The wine and spirits are all fine. They are good value and were despatched in record time. The delivery arrangements need improving. It is not good enough to dump several hundred euros worth of product on my doorstep, photograph it and then walk away. When I queried the status of the order, the info from DPD was that it had been delivered and that I had signed for it. This was absolute rubbish. I had to pay a third party to remove the order from my doorstep the folowing day and take it into storage. This experience has left a poor after-taste. I will not order again from O'Briens for home delivery. Other stores manage home delivery effectively. Why can't you?”

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Posted 2 weeks ago

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Hi Michael, Thank you for your valuable feedback regarding your recent experience with our delivery service. We’re pleased to hear that you enjoyed your order. We are truly sorry for the issues you faced with the delivery itself and have address this with DPD to ensure a better experience in the future. We appreciate you bringing this to our attention and hope to regain your trust for future orders. Kind regards, O'Briens Wine Team

Posted 2 weeks ago

“Appassite Primitivo”

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Posted 2 weeks ago

“Great wine around, would proudly recommend their product”

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Posted 3 weeks ago

“Very easy website to navigate, easy to find gifts. I sent a gift of champagne to someone getting married. I asked for it to be delivered around a certain timeframe, however, it was delivered earlier than expected which was a little disappointing. Otherwise good product and service.”

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Posted 3 weeks ago

“They offer a bold and complex flavor profile of wines. While it's excellent for it's price point, it doesn't quite reach the exceptional depth of a top-tier vintage, making it a very strong four-star choice”

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Posted 3 weeks ago

“O'Briens offer a large and consistent selection of interesting wines with some great value across the range. regular Sales/Offers add to the interest level. a go-to place for spirits, especially Irish Whiskies and Gins.”

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Posted 1 month ago

“Very tasty! Not big on a pinot grigio but the reds were delicious”

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Posted 1 month ago

“Can I please comment on DELIVERY ? Delivery left on doorstep. I had 2 people listening out for the ‘knock’ - neither heard it. Box left in full view of passing pedestrians - v tempting to walk in & take - obvious it’s an O’Briens box. There were options to place box in less public spot. NO proof of AGE received - as per delivery note. Good way for underage kids to buy booze with parents cr card …. Unimpressed with DPD. Looking forward to enjoying my rescued wine. Thank you for sending survey.”

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Posted 1 month ago

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Hi A, Thank you for taking the time to share your feedback regarding the delivery experience. We sincerely apologize for the inconvenience caused by the package being left in a visible location and for the lack of age verification. Your security and satisfaction are very important to us. We will certainly raise these concerns with DPD to ensure that future deliveries are handled more securely. We hope you enjoy your wine! Kind regards, O'Briens Wine Team

Posted 1 month ago

“O’Briens Wine is a great and reliable website with a nice selection of products. However, prices are getting higher, the 50% offers are rare now, and the free delivery threshold keeps increasing. Still, it’s a dependable place to shop for wine and spirits.”

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Posted 1 month ago

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Hi Juracy, Thank you for your thoughtful review! We’re glad to hear that you find O'Briens Wine to be a reliable website with a great selection. We understand your concerns regarding rising prices and the availability of discounts and free delivery thresholds, and we appreciate your feedback. We constantly strive to offer the best value to our customers. We hope to continue being your go-to place for wine and spirits! Kind regards, O'Briens Wine Team

Posted 1 month ago

“Very accurate delivery. However to much packing material. Why use extra boxes and packing materials.”

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Posted 1 month ago

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Hi Emily, Thank you for your valuable feedback regarding our packing materials. We strive to ensure that our wines arrive safely, but we understand that excessive packing can be frustrating. Your comments will be taken into consideration as we continually look to improve our delivery process. We appreciate your understanding and hope you enjoy your wines! Kind regards, O'Briens Wine Team

Posted 1 month ago

“Wine very good, but delivered to my home address notwithstanding my direction (actually printed on boxes) to deliver to my holiday destination. Tom Teehan”

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Posted 1 month ago

“Very efficient delivery. Well packed”

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Posted 1 month ago

“Placed my order on Saturday evening and received my delivery on Monday afternoon. Super quick service and will order again.”

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Posted 1 month ago

“Very prompt delivery. Thanks.”

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Posted 1 month ago

“Very good - easy to order on line, only problem was delivery was stated to be 3-5 business days and it arrived next day ! As the people were away and package wqas left outside, I was worried but all was fine in the end.”

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Posted 1 month ago

“The service is the best I would recommend it to any body.”

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Posted 1 month ago

“Good service, good wines. If only the courier could be persuaded to leave it at the door and not at the end of the drive!!!”

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Posted 1 month ago

“Good selection of wines at reasonable value, esp when the various sales are taking place. The En Primeur offers are very good and worth the wait. In general, I would depend more on the WineSpark site for better wines at more competitive prices and Blackrock Cellar.”

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Posted 2 months ago

“Not tasted the wines yet. So can't commit to a full rating”

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Posted 2 months ago

“Ordered on Friday afternoon, delivered on Saturday morning - excellent. Packaging is far superior to your competitors. Godello, received two different vintages (not good) one had a screw cap (I never put screw cap on my table!). Esporao, vintage was correct but label different to website (confusing)”

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Posted 2 months ago

O'Briens Wine is rated 4.7 based on 6,495 reviews