O'Briens Wine Reviews

4.7 Rating 4,310 Reviews
93 %
of reviewers recommend O'Briens Wine
4.7
Based on 4,310 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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+353 1 2693139

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This order was delivered quickly. There was better alignment of vintages than the last order, when a large number of the vintages were different to what were ordered. This time only 2 were. A minor quibble I have is the amount of packing in which the consignment comes. Do you ever think of shipping with cardboard boxes with upright, criss cross cardboard panels, which would allow much less waste?
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Posted 3 hours ago
Hi Martin, Thank you for your feedback. My apologies that 2 vintages from the bottles that you ordered were not as advertised. Would you mind sending these on to online@obrienswine.ie so that we can get these amended as soon as possible? In terms of our packaging, all of our online orders are packed in transit friendly packaging and are packed in line with our carriers insurance standards. We apologise for its bulky nature but as a company we have committed to reducing our footprint with our packaging and so do not use single-use plastic in our shipping. Please note that the outer box is fully recyclable and the inner 'egg carton' packaging is fully compostable. If I can be of any further assistance please do not hesitate to contact me. Kind regards, O'Briens Team
Posted 3 hours ago
Very pleased with service & Wine. Thank you.
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Posted 2 days ago
Really liked the bottle of the eco bottle of wine, very innovative and great to see wine makers trying new things. The subscription is a great way to try wines you’d never pick yourself. Ordering and postponing deliveries is easy and delivery was great .
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Posted 2 days ago
Good selection.. free delivery over €100.. excellent service The wine is also generaly pretty good
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Posted 2 days ago
Fine range of wines. Tend to have difficulty with their website which is a pity.
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Posted 2 days ago
Hi there! Thanks for the review and we're really glad to hear you like the wines. Sorry to hear you had difficulty with the website. We'd love to find out more and, hopefully, we can fix the issue and make it easier to use. If you have the time, please can you give us a bit more infomation via email online@obrienswine.ie? Kind Regards, The O'Briens Web Team
Posted 6 hours ago
Excellent service, prompt delivery.
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Posted 2 days ago
Excellent service. Wine and tonic water very good. Only criticism an awful lot of packaging.
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Posted 2 days ago
Very satisfied with wines so far. Value for money
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Posted 3 days ago
Quick, efficient, and friendly service! Highly recommended for those moments when you need things done fast without sacrificing quality. A lifesaver in a pinch!
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Posted 3 days ago
Prompt delivery!
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Posted 3 days ago
I normally buy in store, but none of the stores seem to stock Canadian Club whiskey. Buying online was simple, and delicery was on time.
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Posted 3 days ago
Prompt delivery!
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Posted 3 days ago
Great service! Prompt delivery! Marian and
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Posted 4 days ago
Great service! Prompt delivery! Marian and
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Posted 4 days ago
Excellent service thank you
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Posted 4 days ago
I bought these wines for future use so can't review them just now. A great turnaround on the order, very fast response. The downside is that DPD dumped the box on the doorstep and disappeared. It's lucky itwasn't taken by a passerby before I discovered it. They were even cheeky enough to send me a photo of the box at the doorway - as proof of delivery! This puts you at risk of credibility with customer service and security of the supply chain - hence just a 4.
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Posted 4 days ago
Hi Eamon, Thank you for your feedback. I am so sorry to hear about your unsatisfactory experience with our courier. We expect a our orders to be handed over to someone over the age of 18 and can understand all of the points you have raised. I will pass your feedback onto the courier company and raise this concern at our next meeting with them. We hope to get to the bottom of this to prevent it from happening again. Please allow me to sincerely apologise for any inconvenience caused by this. Kind regards, O'Briens Wine
Posted 4 days ago
Great service! Prompt delivery! Marian and
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Posted 4 days ago
Excellent service every time. Prompt delivery and very well packaged.
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Posted 4 days ago
Great selection fast delivery
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Posted 5 days ago
Excellent service. Great selection. Living in Toronto…always know that bottle will arrive on time…keeps me connected to friends & relatives in the old country.
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Posted 5 days ago
O'Briens Wine is rated 4.7 based on 4,310 reviews