O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.74

4.7 Rating 7,502 Reviews

94 %

of reviewers recommend O'Briens Wine

4.7

Based on 7,502 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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O'Briens Wine 5 star review on 23rd April 2025

Anonymous // 01/01/2019

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English

“Ordered the 6 months wine subscription as a gift , really excellent service . Each month got pre notification it was up coming and payment got confirmed each time before issue. Both myself and recipient received delivery updates - everything perfect”

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Posted 11 hours ago

“I ordered the gift of wine on a Sunday afternoon and my friend received it on Monday afternoon Superb”

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Posted 11 hours ago

“Brilliant ordered Sunday received Monday you can't ask for better service!!!”

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Posted 11 hours ago

“Wine was left outside electric gates on the street as no one was at home and was not in its protective box just in the cones. Anyone could have walked off with the wine. This poor level of delivery would prevent me from further use of delivery which I have used multiple times in the past.”

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Posted 2 days ago

“Absolutely brilliant service 👏”

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Posted 2 days ago

“Great service, really easy to pay online with multiple options and super fast delivery. Really good selection of quality spirits. The George Clooney brewed tequila was a lovely birthday surprise for a friend!”

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Posted 3 days ago

“On line service worked seamlessly again and is now my main method of buying from O'Briens. The service is excellent Choice and quality of wines is perfect for easy drinking and wines for parties etc. Regular wine sales are a good incentive to order - but a little disappointing that some wines are only available by click and collect and not by delivery?”

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Posted 3 days ago

“Hi, first time ordering from you, shame the packaged was damaged but this could of happened in tranaport and once ye knew it was sent out again and received the next day which was very good. Havent tasted the products yet but looking forward to.”

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Posted 3 days ago

“Came very quickly the final ingredient for Tequila sunrise.”

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Posted 3 days ago

“Really fast delivery order in the afternoon had following morning and best prices highly recommend”

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Posted 4 days ago

“Prompt professional delivery”

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Posted 4 days ago

“Excellent service from ordereing on line to safe delivery. Thank you”

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Posted 5 days ago

“I Always use O'Briens, fast delivery, well packaged, cant fault them in any way.”

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Posted 6 days ago

“Very good”

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Posted 6 days ago

“In general, I have been happy buying wine and spirits from OBriens Last weekend I ordered 6bottles of each of two wines, total value €710. I wanted the delivery to be delayed until I was back home. I could not see how to do this online as part of the order, so did it by follow-up email to O’Briens. This was not actioned as it was a bank holiday weekend. So on Tuesday, I got a notice from DPD that wine would be delivered that morning. I immediately responded to DPD asking for delivery to be delayed til Friday. I received an acknowledgement of this request and confirmation that this change would be effected. Despite this communication, I did not trust DPD to action this so I contacted OBriens customer service. They noted my request and promised to contact DPD to emphasise the request. Which they did. DPD delivered the case anyway on Tuesday, sending me a photo of a neighbour taking the case into their house. So now a neighbour is inconvenienced by all this. I opened the case on Friday. One of the wines was a different vintage - 2024 instead of 2022. So I email OBriens to inform them that the vintage was not the one I ordered. Running out of stock is no excuse for this unsatisfactory substitution. A very helpful person, Sara-Marie in OBriens Customer Service, rang me to tell me she had rung branches to check on availability of the ordered vintage and found 3 in the Beacon branch. As the last thing I wanted was a delivery of 3bottles of 2022 to swap out for 3 bottles of 2024, Sara-Marie arranged for my name to be put on these bottles so I could do the swap in the beacon branch which I did yesterday. A lot of different things went wrong with this order. I am very reluctant to order online from OBriens again, particularly if DPD is the delivery agent.”

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Posted 1 week ago

“Very well packaged delivery”

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Posted 1 week ago

“Absolutely outstanding service whether in store or online.”

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Posted 1 week ago

“Great service. Very fast dispatch. Happy customer.”

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Posted 1 week ago

“Great as always ! On time and as ordered - would like to see more top drawer Burgundy on line though”

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Posted 1 week ago

“Again when i ordered fron yourselves super fast service, great competitve prices quality wines, i ordered 2 bottles of whispering angel ,all well as been packaged and ensuring my order arrives to the aran islands in perfect condition..thanks to all at o briens wines for everythjng.”

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Posted 1 week ago

O'Briens Wine is rated 4.7 based on 7,502 reviews