O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.70

4.7 Rating 4,353 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 4,353 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 16th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. A present for a friend who was retiring. Arrived on time . We'll done .”

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Posted 2 weeks ago

“Efficient and very professional”

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Posted 2 weeks ago

“All good - extremely quick delivery”

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Posted 2 weeks ago

“This order was delivered quickly. There was better alignment of vintages than the last order, when a large number of the vintages were different to what were ordered. This time only 2 were. A minor quibble I have is the amount of packing in which the consignment comes. Do you ever think of shipping with cardboard boxes with upright, criss cross cardboard panels, which would allow much less waste?”

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Posted 2 weeks ago

$Read O\'Briens Wine Reviews$

Hi Martin, Thank you for your feedback. My apologies that 2 vintages from the bottles that you ordered were not as advertised. Would you mind sending these on to online@obrienswine.ie so that we can get these amended as soon as possible? In terms of our packaging, all of our online orders are packed in transit friendly packaging and are packed in line with our carriers insurance standards. We apologise for its bulky nature but as a company we have committed to reducing our footprint with our packaging and so do not use single-use plastic in our shipping. Please note that the outer box is fully recyclable and the inner 'egg carton' packaging is fully compostable. If I can be of any further assistance please do not hesitate to contact me. Kind regards, O'Briens Team

Posted 2 weeks ago

“Very pleased with service & Wine. Thank you.”

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Posted 2 weeks ago

“Really liked the bottle of the eco bottle of wine, very innovative and great to see wine makers trying new things. The subscription is a great way to try wines you’d never pick yourself. Ordering and postponing deliveries is easy and delivery was great .”

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Posted 2 weeks ago

“Good selection.. free delivery over €100.. excellent service The wine is also generaly pretty good”

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Posted 2 weeks ago

“Fine range of wines. Tend to have difficulty with their website which is a pity.”

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Posted 2 weeks ago

$Read O\'Briens Wine Reviews$

Hi there! Thanks for the review and we're really glad to hear you like the wines. Sorry to hear you had difficulty with the website. We'd love to find out more and, hopefully, we can fix the issue and make it easier to use. If you have the time, please can you give us a bit more infomation via email online@obrienswine.ie? Kind Regards, The O'Briens Web Team

Posted 2 weeks ago

“Excellent service, prompt delivery.”

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Posted 2 weeks ago

“Excellent service. Wine and tonic water very good. Only criticism an awful lot of packaging.”

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Posted 2 weeks ago

“Very satisfied with wines so far. Value for money”

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Posted 3 weeks ago

“Quick, efficient, and friendly service! Highly recommended for those moments when you need things done fast without sacrificing quality. A lifesaver in a pinch!”

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Posted 3 weeks ago

“Prompt delivery!”

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Posted 3 weeks ago

“I normally buy in store, but none of the stores seem to stock Canadian Club whiskey. Buying online was simple, and delicery was on time.”

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Posted 3 weeks ago

“Prompt delivery!”

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Posted 3 weeks ago

“Great service! Prompt delivery! Marian and”

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Posted 3 weeks ago

“Great service! Prompt delivery! Marian and”

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Posted 3 weeks ago

“Excellent service thank you”

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Posted 3 weeks ago

“I bought these wines for future use so can't review them just now. A great turnaround on the order, very fast response. The downside is that DPD dumped the box on the doorstep and disappeared. It's lucky itwasn't taken by a passerby before I discovered it. They were even cheeky enough to send me a photo of the box at the doorway - as proof of delivery! This puts you at risk of credibility with customer service and security of the supply chain - hence just a 4.”

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Posted 3 weeks ago

$Read O\'Briens Wine Reviews$

Hi Eamon, Thank you for your feedback. I am so sorry to hear about your unsatisfactory experience with our courier. We expect a our orders to be handed over to someone over the age of 18 and can understand all of the points you have raised. I will pass your feedback onto the courier company and raise this concern at our next meeting with them. We hope to get to the bottom of this to prevent it from happening again. Please allow me to sincerely apologise for any inconvenience caused by this. Kind regards, O'Briens Wine

Posted 3 weeks ago

“Great service! Prompt delivery! Marian and”

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Posted 3 weeks ago

O'Briens Wine is rated 4.7 based on 4,353 reviews