O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.73

4.7 Rating 6,495 Reviews

94 %

of reviewers recommend O'Briens Wine

4.7

Based on 6,495 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 23rd April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent delivery service”

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Posted 1 week ago

“Ordering was efficient. Delivery experience was poor. The order was delayed, partially delivered and dumped by the delivery company in the open. Boxes got soaked.”

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Posted 1 week ago

$Read O\'Briens Wine Reviews$

Hi Rupert, Thank you for sharing your experience. We're pleased to hear that you found the ordering process efficient, but we're truly sorry to learn about the delivery issues you encountered. It’s unacceptable for your order to have been partially delivered and left exposed to the elements. We will certainly address this with our delivery partner to prevent such occurrences in the future. Your feedback is invaluable as we strive to improve our service. Kind regards, O'Briens Wine Team

Posted 5 days ago

“Local so handy”

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Posted 1 week ago

“Great selection of wines and delivery is always reliable and on time. Wonderful service.”

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Posted 1 week ago

“Great service, nextday delivery. Couldn't of asked for more, cheers.”

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Posted 1 week ago

“excellent service received order the next day .”

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Posted 1 week ago

“This was a greate service. Ordered wine boxes on a Thursday evening and they were delivered at 11:30 the next day.”

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Posted 1 week ago

“Superb wines, excellent service 🌟”

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Posted 1 week ago

“Excellent online ordering and super speedy delivery as always. O'Briens has a great selection and some good special offers which rotate regularly. I would mostly shop in-store but online/delivery is very handy sometimes. Highly recommended!”

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Posted 1 week ago

“Delivered next day, great service, 6 safely boxed with fitted papier maché separators”

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Posted 1 week ago

“Speedy prompt service! Thank you !”

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Posted 1 week ago

“great service -very efficient”

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Posted 1 week ago

“Excellent service. Wine received within 3 / 4 days. Great value. Would have no hesitation in recommending.”

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Posted 2 weeks ago

“Got an email from DPD to say my original order (a birthday gift) had been damaged and returned to O’Brien’s. However, O’Brien’s never contacted me and I had to make numerous phone calls to have my new order re instated, thus missing my brother’s birthday. DPD 10 out of 10.. sadly O’Brien’s..?”

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Posted 2 weeks ago

$Read O\'Briens Wine Reviews$

Hi Anne, Thank you for sharing your experience with us. Our warehouse teams works hard to ensure orders are packed safely, but sometimes orders may be damaged in transit. I can see the replacement order was delivered the next day. We’re truly sorry to hear about the delays and communication issues regarding your order. It’s disappointing to know that it affected your brother’s birthday celebration. We will review our processes to ensure better communication in the future. Kind regards, O'Brien's Wine Team

Posted 2 weeks ago

“Ordered and delivered so quickly Excellent service .”

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Posted 2 weeks ago

“The service was excellent and the wine was totally enjoyed by my brother-in-law and his son.”

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Posted 2 weeks ago

“Every thing arrived perfect this bottle will Make a lovely present 🎁”

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Posted 2 weeks ago

“Quick delivery, nice selection”

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Posted 2 weeks ago

“Very good service”

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Posted 2 weeks ago

“Hi I ordered Prosecco for delivery a week ago and nothing has arrived. The special occasion it was meant for has been and gone. I am very disappointed. I have emailed to chase up the order, but no reply.”

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Posted 2 weeks ago

$Read O\'Briens Wine Reviews$

Hi Jackie, We’re very sorry to hear that your Prosecco order has not arrived, especially given the special occasion you had planned. We completely understand your disappointment and sincerely apologize for any inconvenience caused. We will look into this matter right away and ensure that you receive an update via email as soon as possible. Thank you for your patience during this time. Kind regards, O'Briens Wine Team

Posted 2 weeks ago

O'Briens Wine is rated 4.7 based on 6,495 reviews