“I contacted octopus energy today to see if they could help me with a query I had and the young man on the other end of the phone his name wasJAMIE LEIGH was helpful in trying to find out the information I wanted although it wasn’t 100% successful he did try his best”
“I needed help about a new product, contacted Octopus Energy and got connected to a really helpful member of the team, we had a great chat and I got what I needed, one of the reasons I am with Octopus is because of their great service - well done !”
“Raiyan was very helpful and great with his knowledge of my query.
I was able to set up an account straight away.
I was told of all the benefits I can receive.
Overall 100% excellent customer service. Well done Raiyan”
“Jamie-Leigh was excellent, she sorted my enquiry in a very professional manner, and sorted what I wanted her to do for me in no time at all, excellent service”
“I've just registered with Octopus energy as I'm moving flats in a couple of weeks and the next flat's energy supplier is Octopus energy. I wanted to open an account now. I spoke to Amaan who helped me through the process. He was extremely helpful and polite. The call was quite lengthy due to the nature but Amaan was patient and provided me with all information I needed and answered all my questions. He's a great asset to the company.”
“Great service, really helpful and Kainaat was able to find answers for all of my many questions. So refreshing to find a company that offers a good customer experience.”
“Today Britney was very helpful in helping me set up my in home display after I was waiting for it to get set up very easy to understand and very nice”
“I called Octopus energy to make a switch and I was really pleased with the customer service I received. Radhika, the lady I spoke to was very welcoming and jovial whilst she put me through all I needed to know.”
“Lucy was incredibly helpful and a delight to talk to, all my queries were answered professionally and clearly, and knew a thing or 2 about growing vegetables as well :D”
“I called to get some support in setting up my account, and Kainaat was more than useful in providing essential information right away, and in the process of setting up my account. Not pushy at all, and very helpful!”
“The agent I spoke with was patient and helpful. Everything was to the point, no faffing about. I was having an issue setting up my account online as I was in the middle of moving house. After calling, I was able to get my account set up in less than 20 minutes and everything was explained clearly to me. Would recommend!”
