“I had a great experience with Molly from Octopus Energy. She was incredibly pleasant, helpful, and made the whole process smooth and stress-free. It’s refreshing to speak with someone so friendly and professional—thank you, Molly!”
“I got an email in error that worried me and stressed me out but Grace responded so quickly and helpfully, Octopus really does have the best customer service going.”
“What a wonderful experience, Joseph Reader was attentive, understanding and extremely helpful during our conversation. I didn’t actually believe the jargon about just how friendly this company was until now! I’m pleased to be a customer”
“Spoke to Sam to try & transfer my energy contract. Very helpful and friendly. Hopefully this time it'll go through (no fault of octopus, issue with existing supplier!)”
“Octopus are always helpful and your agent Joseph was very nice. My query is with the tariffs team and they seem to be playing hard to get at the moment. Buck up girls (or boys).”
“I have just switched to Octopus Energy and I couldn't be happier with the service.
Kieran was extremely helpful, polite and pleasant. Informative and patient.”
