“Phone call answered very promptly. The lady I spoke to (Tasj) very quickly established the reason for my billing enquiry. Matter was resolved & a revised bill to include my gas charges was received within a few minutes. I was very impressed with the whole service received.”
“Beth at Octopus Energy was quick to respond to my email, very understanding about the current situation and helped to resolve everything quickly and save money. It was much appreciated. Thank you”
“I'm a landlord , phoned and got through to Raiyan very quickly.
Bill all sorted and receipt straight away.
Thanks Raiyan it all ran smoothly 👍
Professional and friendly
Julie”
“Areeba was helpful and easily solved the problem that I have had with my previous energy supplier. She guided me to switch, very patiently answering my questions. The tariff that I have now signed up to is much better for my church than the previous supplier's”
“Tom made the process so easy and made a hectic morning getting ready to move into my new home that little bit smoother! Super friendly and helpful :)”
“Called Octopus before setting-up new EV Charger and Intelligent Octopus Go.
Pete was very helpful in doing a calculation comparison on my estimated future savings compared with current electricity account. Excellent work Pete.
Many thanks
Rob Harwood”
“I’m already an Octopus customer and I was helping my neighbour join. Her surname is Elvis so you can imagine the surprise when Jailhouse Rock was played while we were on hold. She is nearly 88 and I’m in my 81st year. We were jiving about in our seats, crying with laughter! Jamie-Leigh was very, very helpful and a delight to talk to and also a very great help. Thank you Jamie-Leigh. These days it’s so nice to speak to a real human instead of pressing buttons all the time. Very impressed Octopus,”
