“My call was answered 10 seconds and the gentleman I spoke to dealt with my request to change and fix our tariff extremely efficiently - I would say the whole process took less than 2 minutes! I fully expected to be on a calls for hours! But this was a most pleasing experience.
Well done Octopus!”
“I have just registered with you, leaving EDF. A young man called Thomas talked me through the process. He was patient (I'm 88) kind and really helpful. A friend recommended Octopus saying how helpful your company are. I'm not disappointed. Geraldine Oakley”
“Kai was very polite and helpful with helping me switch to Octopus. He gave me all the info that I needed to know about switching to an EV tariff also.
I would certainly recommend.”
“My call was answered quickly & efficiently by a very polite lady called Doris , she was very helpful & made it all very easy for me so thankyou very much 😊”
“Spoke with Parveen today who was helpful, friendly and very professional in dealing with my problem with British Gas. They could learn more than a thing or two from him. Well done!”
“Great customer service and love the smart tarrifs offered.
Had Holly A-R on the phone move my tarrif due to the website giving me issues. Answered very quick and no phone menu, amazing.”
