“Sam T was super helpful and efficient, with excellent communication skills . Sam sorted out my enquiry and e-mailed me with what would happen. He is a credit to the company. Thanks Sam . A very satisfied customer.”
“Very knowledgeable, helpful, friendly kept me informed all the way
I have spoken to 3 other staff about the same problem and got noware
so was impressed with her service.
She was called Mandy and said she would keep me up to speed with the process”
“Bebe handled my request with an impressive combination of efficiency and professionalism. Her approach was thoughtful and straightforward, making the entire process smooth and hassle-free. I truly appreciated her quick turnaround and attention to detail!”
“Spoke to Mylah to change over to Octopus. Very very helpful and knowledgeable and guided me through everything and answered all the stupid questions that I asked. It was without a doubt one of the easiest switch overs I have ever done.
Good work and many thanks 👍”
“The queries and issues I had were resolved promptly and effectively.
Dexter who managed my enquiries is very professional, knowledgeable and efficient who communicated matters precisely and clearly so I was able to understand matters better as well providing the information I required promptly.
All dealings with the company have been excellent a professional firm.”
“So helpful and professional, nothing was too much trouble to go through and Isabella K had my account transferred to my new address, all updated and sorted for me, all done within a very short period of time. Thank you for all your help. 😊”
“I telephoned Octopus energy today as my husband passed away recently. I spoke to Parveen who was extremely helpful.Parveen was very considerate.
She explained how the electric paperwork would now be in my name.
I appreciated speaking on the phone with Parveen. Thankyou. sharon sargent.”
“Alex guided me carefully through the switching process after offering us a considerably reduced contract compared to our existing one. She was highly experienced and professional and nothing was too much trouble, she could simply not have been more helpful! I’ve always had excellent service from Octopus for my domestic contract but this communication with Octopus Business was exceptional even by their very high standards. Thank you and very well done!”
“The we spoke to first hung up, so did the second, third time lucky got a lovely helpful lady.
Our replacement in house display only took a few months to arrive insread if days, guess what wont work!!! Priceless not commisioned!”
“I cannot say enough good things about the service I received today,good old fashioned customer care,I spoke to Zak,and he was so lovely and helpful,put my mind at ease,so thank you to Octopus,”
